IBUS-2341 Intercultural Management

Margarita Burciaga

Credit Fall 2026

Section(s)

IBUS-2341-001 (52696)
LEC DIL ONL DIL

Course Requirements

Prerequisites

Recommended: IBUS 1305 Introduction to International Business and Trade

Required Computer & Digital Literacy Skills

Comfort using Blackboard, sending email with attachments, uploading &downloading documents and installing software.
Proficiency using Microsoft Office programs like Word, PowerPoint, and Excel.
Using online libraries and databases to locate and gather appropriate information.
Using online search tools for specific academic purposes, including the ability to use search criteria, keywords, and filters.
Properly citing information sources.
Preparing a presentation of research findings.

Required Materials

This is an OER (Open Educational Resource)/ZTC (Zero Textbook Cost) Course.

Read or download the textbook at: https://biz.libretexts.org/Bookshelves/Management/Leading_with_Cultural_Intelligence

Other Instructional Materials

Videos, article links, case scenarios, case studies, and any other instructional materials will be provided in the Course Content section in Blackboard within individual module folders.

Technical Requirements

You will need the following in order to participate in this course:

-Computer hardware requirements:

A laptop or desktop computer
An internet connection

-Computer software requirements:

Adobe Acrobat or a similar PDF reader
Web Browser
Microsoft Word, PowerPoint, Excel

-Internet browser requirements:

Up-to-date
Google Chrome or Mozilla Firefox are recommended

-Internet connection speed requirements:

Broadband wired or wireless (3G or 4G/LTE)

Readings

It is suggested that readings/videos assigned are completed EARLY during the week so that you have time to reflect and complete EoM (End of Module) activities

EoM assignments + Discussion board participation are due Saturday of each week assigned

Case Study assignments are due Sunday of each week assigned

Fall 2026 Course Schedule

Readings + Assignments / Week	Mon	Tue	Wed	Thu	Fri	Sat	Sun
	24-Aug	25-Aug	26-Aug	27-Aug	28-Aug	29-Aug	30-Aug
1st week of classes					CHECK-IN POST DUE		Welcome/Class Overview/Warm Up Exercises
Module 1	31-Aug	1-Sep	2-Sep	3-Sep	4-Sep	5-Sep	6-Sep
All About Managers + LWCI, Intro						EO Module 1 assignments + Discussion Post Due
Module 2	7-Sep	8-Sep	9-Sep	10-Sep	11-Sep	12-Sep	13-Sep
LWCI, Chap 1						EO Module 2 assignments + Discussion Post Due
Case Study Canada	14-Sep	15-Sep	16-Sep	17-Sep	18-Sep	19-Sep	20-Sep
							Case Study 1 Due
Module 3	21-Sep	22-Sep	23-Sep	24-Sep	25-Sep	26-Sep	27-Sep
LWCI, Chap 2, Sections 2.1 to 2.9						EO Module 3 assignments + Discussion Post Due
Module 4	28-Sep	29-Sep	30-Sep	1-Oct	2-Oct	3-Oct	4-Oct
LWCI, Chap 2, Sections 2.9 to 2.13						EO Module 4 assignments + Discussion Post Due
Case Study Mexico	5-Oct	6-Oct	7-Oct	8-Oct	9-Oct	10-Oct	11-Oct
							Case Study 2 Due
Module 5	12-Oct	13-Oct	14-Oct	15-Oct	16-Oct	17-Oct	18-Oct
LWCI, Chap 3						EO Module 5 assignments + Discussion Post Due
Module 6	19-Oct	20-Cot	21-Oct	22-Oct	23-Oct	24-Oct	25-Oct
LWCI, Chap 4					MID-TERM EXAM AVAILABLE	EO Module 6 assignments + Discussion Post Due
Module 7	26-Oct	27-Oct	28-Oct	29-Oct	30-Oct	31-Oct	1-Nov
LWCI, Chap 5, Sections 5.1 to 5.5					MID-TERM EXAM DUE	EO Module 7 assignments + Discussion Post Due
Case Study Costa Rica	2-Nov	3-Nov	4-Nov	5-Nov	6-Nov	7-Nov	8-Nov
							Case Study 3 Due
Module 8	9-Nov	10-Nov	11-Nov	12-Nov	13-Nov	14-Nov	15-Nov
LWCI, Chap 5, Sections 5.6 to 5.7					Check Country Analysis Project Intro	EO Module 8 assignments + Discussion Post Due
Module 9	16-Nov	17-Nov	18-Nov	19-Nov	20-Nov	21-Nov	22-Nov
LWCI, Chap 6, Sections 6.1 to 6.3						EO Module 9 assignments + Discussion Post Due
Module 10	23-Nov	24-Nov	25-Nov	26-Nov	27-Nov	28-Nov	29-Nov
LWCI, Chap 6, Sections 6.4 to 6.7						EO Module 10 assignments + Discussion Post Due
Module 11	30-Nov	1-Dec	2-Dec	3-Dec	4-Dec	5-Dec	6-Dec
LWCI, Chap 8					FINAL EXAM AVAILABLE	EO Module 11 assignments + Discussion Post Due	Country Analysis Project Due
Last Week of Classes	7-Dec	8-Dec	9-Dec	10-Dec	11-Dec	12-Dec	13-Dec
					FINAL EXAM DUE		Official End of Semester

Course Subjects

Assignment/Module Number	Readings/Assignment/Module Title	Module & Other Key Due Dates
First Week of Classes	Welcome/Course Overview/Warm Up Activities	Per Calendar in Readings section above
Module 1	All About Managers + Check-in post due	Per above
Module 2	Management & Leadership	Per above
	Case Study 1 - Canada	Per above
Module 3	Understanding Culture - Part 1	Per above
Module 4	Understanding Culture - Part 2	Per above
	Case Study 2 – Mexico	Per above
Module 5	Cultural Intelligence Defined	Per above
Module 6	Thinking About Thinking & Mid Term Avail	Per above
Module 7	I Think I Can and I Will - Part 1 & Mid Term Due	Per above
	Case Study 3 – Costa Rica	Per above
Module 8	I Think I Can and I Will - Part 2 + Intro to CAP	Per above
Module 9	Adapting and Performing - Part 1	Per above
Module 10	Adapting and Performing - Part 2	Per above
Module 11	The Future of Cultural Intelligence & Final Avail	Per above
Last Week of Classes	Country Analysis Project Due & Final Due	Per above

Student Learning Outcomes/Learning Objectives

General:

At the end of the course, students will be able to:

1) utilize a broad array of cross-cultural knowledge necessary for supervision of multicultural personnel in the United States or abroad; and

2) interpret cross-cultural communications cues through case study analysis and other problem solving situations

Specific:

1. Define culture and how it applies to international cultural issues

2. Review the concepts and issues surrounding international culture and business management

3. Develop awareness of the student’s own culture as a starting point for understanding other cultures

4. Practice skills that will increase the student’s ability to integrate with, live within, and enjoy a foreign culture

5. Research a foreign culture via case studies of Canada, México, and Costa Rica

6. Write a Country Analysis project that applies the knowledge and skills from this course

Course Learning Outcomes

An alignment table of learning objectives and Course Outcomes is available under the Objectives section of each module in Blackboard Ultra.

Office Hours

M T W Th 7:30 AM - 8:30 AM Virtual

NOTE I can also make myself available M-Th 2 to 3 by appointment. If none of this works for you, email at margarita.burciaga@austincc.edu, and we'll find something that works for both our schedules.

M T W Th 7:30 AM - 8:30 AM Virtual