IBUS-2341 Intercultural Management

Margarita Burciaga

Credit Spring 2026

Section(s)

IBUS-2341-001 (32082)
LEC DIL ONL DIL

Course Requirements

Prerequisites

Recommended: IBUS 1305 Introduction to International Business and Trade

Required Computer & Digital Literacy Skills

Comfort using Blackboard, sending email with attachments, uploading &downloading documents and installing software.
Proficiency using Microsoft Office programs like Word, PowerPoint, and Excel.
Using online libraries and databases to locate and gather appropriate information.
Using online search tools for specific academic purposes, including the ability to use search criteria, keywords, and filters.
Properly citing information sources.
Preparing a presentation of research findings.

Required Materials

This is an OER (Open Educational Resource)/ZTC (Zero Textbook Cost) Course.

Read or download the textbook at: https://biz.libretexts.org/Bookshelves/Management/Leading_with_Cultural_Intelligence

Other Instructional Materials

Videos, article links, case scenarios, case studies, and any other instructional materials will be provided in the Course Content section in Blackboard within individual module folders.

Technical Requirements

You will need the following in order to participate in this course:

-Computer hardware requirements:

A laptop or desktop computer
An internet connection

-Computer software requirements:

Adobe Acrobat or a similar PDF reader
Web Browser
Microsoft Word, PowerPoint, Excel

-Internet browser requirements:

Up-to-date
Google Chrome or Mozilla Firefox are recommended

-Internet connection speed requirements:

Broadband wired or wireless (3G or 4G/LTE)

Readings

It is suggested that readings/videos assigned are completed EARLY during the week so that you have time to reflect and complete EoM (End of Module) activities

EoM assignments + Discussion board participation are due Saturday of each week assigned

Case Study assignments are due Sunday of each week assigned

Spring 2026 Course Schedule

Readings + Assignments / Week	Mon	Tue	Wed	Thu	Fri	Sat	Sun
	19-Jan	20-Jan	21-Jan	22-Jan	23-Jan	24-Jan	25-Jan
1st week of classes					CHECK-IN POST DUE		Welcome/Class Overview/Warm Up Exercises
Module 1	26-Jan	27-Jan	28-Jan	29-Jan	30-Jan	31-Jan	1-Feb
All About Managers + LWCI, Intro						EO Module 1 assignments + Discussion Post Due
Module 2	2-Feb	3-Feb	4-Feb	5-Feb	6-Feb	7-Feb	8-Feb
LWCI, Chap 1						EO Module 2 assignments + Discussion Post Due
Case Study Canada	9-Feb	10-Feb	11-Feb	12-Feb	13-Feb	14-Feb	15-Feb
							Case Study 1 Due
Module 3	16-Feb	17-Feb	18-Feb	19-Feb	20-Feb	21-Feb	22-Feb
LWCI, Chap 2, Sections 2.1 to 2.9						EO Module 3 assignments + Discussion Post Due
Module 4	23-Feb	24-Feb	25-Feb	26-Feb	27-Feb	28-Feb	1-Mar
LWCI, Chap 2, Sections 2.9 to 2.13						EO Module 4 assignments + Discussion Post Due
Case Study Mexico	2-Mar	3-Mar	4-Mar	5-Mar	6-Mar	7-Mar	8-Mar
							Case Study 2 Due
Module 5	9-Mar	10-Mar	11-Mar	12-Mar	13-Mar	14-Mar	15-Mar
LWCI, Chap 3						EO Module 5 assignments + Discussion Post Due
COLLEGE IS CLOSED	16-Mar	17-Mar	18-Mar	19-Mar	20-Mar	21-Mar	22-Mar
							ENJOY YOUR SPRING BREAK 2026!
Module 6	23-Mar	24-Mar	25-Mar	26-Mar	27-Mar	28-Mar	29-Mar
LWCI, Chap 4					MID-TERM EXAM AVAILABLE	EO Module 6 assignments + Discussion Post Due
Module 7	30-Mar	31-Mar	1-Apr	2-Apr	3-Apr	4-Apr	5-Apr
LWCI, Chap 5, Sections 5.1 to 5.5					MID-TERM EXAM DUE	EO Module 7 assignments + Discussion Post Due
Case Study Costa Rica	6-Apr	7-Apr	8-Apr	9-Apr	10-Apr	11-Apr	12-Apr
							Case Study 3 Due
Module 8	13-Apr	14-Apr	15-Apr	16-Apr	17-Apr	18-Apr	19-Apr
LWCI, Chap 5, Sections 5.6 to 5.7					Check Country Analysis Project Intro	EO Module 8 assignments + Discussion Post Due
Module 9	20-Apr	21-Apr	22-Apr	23-Apr	24-Apr	25-Apr	26-Apr
LWCI, Chap 6, Sections 6.1 to 6.3						EO Module 9 assignments + Discussion Post Due
Module 10	27-Apr	28-Apr	29-Apr	30-Apr	1-May	2-May	3-May
LWCI, Chap 6, Sections 6.4 to 6.7						EO Module 10 assignments + Discussion Post Due
Module 11	4-May	5-May	6-May	7-May	8-May	9-May	10-May
LWCI, Chap 8					FINAL EXAM AVAILABLE	EO Module 11 assignments + Discussion Post Due	Country Analysis Project Due
Last Week of Classes	11-May	12-May	13-May	14-May	15-May	16-May	17-May
					FINAL EXAM DUE		Official End of Semester

Course Subjects

Assignment/Module Number	Readings/Assignment/Module Title	Module & Other Key Due Dates
First Week of Classes	Welcome/Course Overview/Warm Up Activities	Sun Jan 25, 2026
Module 1	All About Managers + Check-in post due	Fri Jan 23/Sat Jan 31st., 2026
Module 2	Management & Leadership	Sat Feb 7, 2026
	Case Study 1 - Canada	Sun Feb 15, 2026
Module 3	Understanding Culture - Part 1	Sat Feb 21, 2026
Module 4	Understanding Culture - Part 2	Sat Feb 28., 2026
	Case Study 2 – Mexico	Sun Mar 8, 2026
Module 5	Cultural Intelligence Defined	Sat Mar 14, 2026
	SPRING BREAK-COLLEGE CLOSED	Mar 15 – 22, 2026
Module 6	Thinking About Thinking & Mid Term Avail	Fri Mar 27, Sat Mar 28, 2026
Module 7	I Think I Can and I Will - Part 1 & Mid Term Due	Fri Apr 3, Sat Apr 4, 2026
	Case Study 3 – Costa Rica	Sun Apr 12, 2026
Module 8	I Think I Can and I Will - Part 2 + Intro to CAP	Fri Apr 17, Sat Apr 18, 2026
Module 9	Adapting and Performing - Part 1	Sat Apr 25 , 2026
Module 10	Adapting and Performing - Part 2	Sat May 2, 2026
Module 11	The Future of Cultural Intelligence & Final Avail	Mon May 11, Sat May 9, 2026
Last Week of Classes	Country Analysis Project Due & Final Due	Sun May 10, Sun May 17, 2026

Student Learning Outcomes/Learning Objectives

General:

At the end of the course, students will be able to:

1) utilize a broad array of cross-cultural knowledge necessary for supervision of multicultural personnel in the United States or abroad; and

2) interpret cross-cultural communications cues through case study analysis and other problem solving situations

Specific:

1. Define culture and how it applies to international cultural issues

2. Review the concepts and issues surrounding international culture and business management

3. Develop awareness of the student’s own culture as a starting point for understanding other cultures

4. Practice skills that will increase the student’s ability to integrate with, live within, and enjoy a foreign culture

5. Research a foreign culture via case studies of Canada, México, and Costa Rica

6. Write a Country Analysis project that applies the knowledge and skills from this course

Course Learning Outcomes

An alignment table of learning objectives and Course Outcomes is available under the Objectives section of each module in Blackboard Ultra.

Office Hours

M T W Th 7:30 AM - 8:30 AM Virtual

NOTE I also will be available M-Th 5 to 6pm If none of this works for you, email at margarita.burciaga@austincc.edu, and we'll find something that works for both our schedules.