Faculty Syllabus
ITSC-1325 Personal Computer Hardware
James Webb
Credit Spring 2026
Section(s)
ITSC-1325-001 (17385)
LEC RRC ONL DIL
LEC MW 6:00pm - 7:20pm RRC RRC2 2122.00
LAB MW 7:20pm - 8:05pm RRC RRC2 2122.00
Course Requirements
Grade Policy:
Grade will be assigned based both on concepts and practical application. Exams and lab projects will be a part of the grade. An overall grade will be assigned on the following grading scale:
|
90 to 100 % = |
A |
|
80 to 89 % = |
B |
|
70 to 79 % = |
C |
|
60 to 69 % = |
D |
|
less than 60% |
F |
EXAMINATIONS
|
Description |
|
|
|
Tests |
3 at 100pts each |
300 |
|
Make up Exam |
300 points |
300 optional alternative |
|
Labs |
4 x 25 |
100 |
|
Total |
|
400 |
Three examinations will be given. The dates for each exam and the topics covered on each exam are listed on the last page of this handout. Exams must be taken on scheduled dates. The exam dates may be changed due to unforeseen circumstances.
At the end of the semester, there will be an optional comprehensive exam. If you choose to take this exam, the grade you make on the comprehensive exam will replace the lowest regular exam score. You are not required to take this exam, unless you have missed one of the previous exams or are trying to improve your grade.
MAKEUP EXAMINATIONS
There are NO make up exams. If you miss an exam, you will receive a grade of “0”.
Course Subjects
|
Session/ weeks |
Topics |
Readings |
|
1 |
Part 1. CompTIA A+ Core 1 (220-1101) |
Module 1, 2 |
|
Module 1. Taking a Computer Apart and Putting It Back Together |
||
|
Module 2. All About Motherboards |
||
|
2 |
Module 3. Supporting Processors and Upgrading Memory |
Module 3,4 |
|
Module 4. Power Supplies and Troubleshooting Computer Problems |
||
|
3 |
Module 5. Supporting Hard Drives and Other Storage Devices |
Module 5 |
|
4 |
Module 6. Supporting I/O Devices |
Module 6 |
|
5 |
Module 7. Networking Fundamentals Exam 1 |
Module 7 |
|
6 |
Module 8. Network Infrastructure and Cloud Computing |
Module 8,9 |
|
Module 9. Supporting Mobile Devices |
||
|
7 |
Module 10. Supporting Printers |
|
|
Part 2. CompTIA A+ Core 2 (220-1102) |
Module 10,11 |
|
|
Module 11. The Complex World of IT Professionals |
|
|
|
8 |
Module 12. Installing Windows |
Module12,13 |
|
8 |
Module 13. Maintaining Windows |
|
|
9 |
Module 14. Troubleshooting Windows after Startup Exam 2 |
Module 14 |
|
10 |
Module 15. Troubleshooting Windows Startup |
Module 15 |
|
10 |
Module 16. Security Strategies |
Module 16 |
|
11 |
Module 17. Securing and Sharing Windows Resources |
Module 17 |
|
12 |
Module 18. Mobile Device Security |
Module 18 |
|
13 |
Module 19. Network Security and Troubleshooting |
Module 19 |
|
14 |
Module 20. Supporting macOS |
Module 20 |
|
15 |
Module 21. Linux and Scripting |
Module 21 |
|
16 |
Final part (CompTIA exam prep Quiz) Final Exam |
Student Learning Outcomes/Learning Objectives
Course Objectives/Learning Outcomes:
This course maps fully to CompTIA’s 2012 A+ Exam objectives. The course is designed to be a complete, step-by-step approach for learning the fundamentals of supporting and troubleshooting computer hardware and software.
Upon course completion student should be able to:
1. Recognize the capabilities and limits of the microcomputer and OS.
2. Explain computer architecture at the operating level - including expansion buses, operating speed, and memory addressing capability.
3. Acquire the basic skills required to pass the A+ certification exam.
SCANS (Secretary’s Commission on Achieving Necessary Skills):
Refer to http://www.austincc.edu/cit/courses/scans.pdf for a complete definition and explanation of SCANS. The following list summarizes the SCANS competencies addressed in this particular course:
|
RESOURCES 1.1 Manages Time |
INTERPERSONAL 2.1 Participates as a member of a team 2.6 Works with Cultural Diversity |
INFORMATION 3.1 Acquires and Evaluates Information 3.2 Organizes and Maintains Information 3.3 Uses Computers to Process Information |
SYSTEMS 4.1 Understands Systems |
|
TECHNOLOGY 5.2 Applies Technology to Task |
BASIC SKILLS 6.1 Reading 6.5 Listening |
THINKING SKILLS 7.2 Decision Making 7.3 Problem Solving 7.4 Mental Visualization 7.5 Knowing How to Learn 7.6 Reasoning |
PERSONAL SKILLS 8.1 Responsibility 8.2 Self-Esteem 8.3 Sociability 8.4 Self-Management 8.5 Integrity/Honesty |
Course/Class Policies:
Academic Integrity
A student is expected to complete his or her own projects and tests. Students are responsible for observing the policy on academic integrity as described in the current Student Policies Handbook.
The penalty accessed will be in accordance with the current policy.
For this course, the penalty for scholastic dishonesty is a grade of ‘F’ for the course.
Incomplete
A student may receive a temporary grade of “I” (Incomplete) at the end of the semester only if ALL of the following conditions are satisfied:
1. The student is unable to complete the course during the semester due to circumstances beyond their control.
2. The student must have earned at least half of the grade points needed for a “C” by the end of the semester.
3. The request for the grade must be made in person at the instructor’s office and necessary documents completed.
4. To remove an “I”, the student must complete the course by two weeks before the end of the following semester. Failure to do so will result in the grade automatically reverting to an “F”.
Freedom of Expression Policy
It is expected that faculty and students will respect the views of others when expressed in classroom discussions.
Tutoring
Free tutoring is provided for this course both on line and face-to-face. For online schedules and details please refer to http:://www.austincc.edu/cit .
Attendance / Withdrawal
Regular and punctual class and laboratory attendance is expected of all students. If attendance or compliance with other course policies is unsatisfactory, the instructor may withdraw students from the class.
It is the student’s responsibility to complete a Withdrawal Form in the Admissions Office if they wish to withdraw from this class. The last date to withdraw for this semester is set by the college and is available on the ACC website. It is not the responsibility of the instructor to withdraw the students from their class even though the instructor has the prerogative to do so under the above listed circumstances.
Students who enroll for the third or subsequent time in a course taken since Fall 2002 are charged a higher tuition rate. State law permits students to withdraw from no more than six courses during their entire undergraduate career at Texas public colleges or universities. With certain exceptions, all course withdrawals automatically count towards this limit. Details regard this policy can be found in the ACC College Catalog.
Student Files – Privacy
The information that a student stores in his/her student volume in the Computer Studies Labs may be viewed by their instructor for educational and academic reasons.
Students with Disabilities
Each ACC campus offers support services for students with documented physical or psychological disabilities. Students with disabilities must request reasonable accommodations through the Office for Students with Disabilities on the campus where they expect to take the majority of their classes. Students are encouraged to make this request three weeks before the start of the semester. (Refer to the current ACC Student Policies).
Communication
The ACC online Blackboard system http://acconline.austincc.edu and the ACCmail accounts will be used as the official communication system during this semester. Lecture notes, handouts, changes to course schedule or assignments and your grades will be posted on Blackboard and all email communication will be via the ACCmail accounts. All students are expected to check both Blackboard and their ACCmail accounts on a regular basis. For information on how to log onto Blackboard and ACCmail please visit the following sites: http://irt.austincc.edu/blackboard/StudentSupport.php and http://www.austincc.edu/google/.
Safety Statement
Each student is expected to learn and comply with ACC environmental, health and safety procedures and agree to follow ACC safety policies. Emergency posters and Campus Safety Plans are posted in each classroom. Additional information about safety procedures and how to sign up to be notified in case of an emergency can be found at http://www.austincc.edu/emergency/.
Anyone who thoughtlessly or intentionally jeopardizes the health or safety of another individual will be immediately dismissed from the day’s activity, may be withdrawn from the class, and / or barred from attending future activities
Notification of Campus Carry
SYLLABUS NOTIFICATION OF CAMPUS CARRY ACC faculty may notify students in their classes or learning environment about the Texas Campus Carry law taking effect at Austin Community College (and other Texas community colleges) on August 1, 2017. The following is recommended syllabus language, approved by legal counsel and the college.
1. Statement for standard classroom courses (non-exclusion zone)
Concealed Handgun Policy
The Austin Community College District concealed handgun policy ensures compliance with Section 411.2031 of the Texas Government Code (also known as the Campus Carry Law), while maintaining ACC’s commitment to provide a safe environment for its students, faculty, staff, and visitors. Beginning August 1, 2017, individuals who are licensed to carry (LTC) may do so on campus premises except in locations and at activities prohibited by state or federal law, or the college’s concealed handgun policy. It is the responsibility of license holders to conceal their handguns at all times. Persons who see a handgun on campus are asked to contact the ACC Police Department by dialing 222 from a campus phone or 512-223-7999.
Refer to the concealed handgun policy online at austincc.edu/campuscarry.
2. Statement for classroom courses with physical activity (non-exclusion zone)
The Austin Community College District concealed handgun policy ensures compliance with Section 411.2031 of the Texas Government Code (also known asthe Campus Carry Law), while maintaining ACC’s commitment to provide a safe environment for its students, faculty, staff, and visitors. Beginning August 1, 2017, individuals who are licensed to carry (LTC) may do so on campus premises except in locations and at activities prohibited by state or federal law, or the college’s concealed handgun policy. It is the responsibility of license holders to conceal their handguns at all times. Persons who see a handgun on campus are asked to contact the ACC Police Department by dialing 222 from a campus phone or 512-223-7999.
IMPORTANT: (Class name) classes may involve considerable physical activity.
Bending, stretching, lifting, and other rigorous activities associated with (class
name) occur regularly in class. Such activities may expose concealed weapons
and place the license holder in violation of state law. Therefore, it is
recommended that concealed weapons be stored in a secure place as defined by
college policy prior to entering the classroom, studio, or learning space.
Refer to the concealed handgun policy online at austincc.edu/campus carry.
3. Statement for classroom courses in exclusion zones
The Austin Community College District concealed handgun policy ensures compliance with Section 411.2031 of the Texas Government Code (also known as the Campus Carry Law), while maintaining ACC’s commitment to provide a safe environment for its students, faculty, staff, and visitors. Beginning August 1, 2017, individuals who are licensed to carry (LTC) may do so on campus premises except in locations and at activities prohibited by state or federal law, or the college’s concealed handgun policy. In addition, concealed weapons are not allowed on ACC-sponsored field trips where the school owns or has chartered or leased vehicles for transportation. It is the responsibility of license holders to conceal their handguns at all times. Persons who see a handgun on campus are asked to contact the ACC Police Department by dialing 222 from a campus phone or 512-223-7999.
IMPORTANT: (class name) classes are held in an area designated as an exclusion zone as defined by state law or the college’s concealed handgun policy. Concealed carry is prohibited in exclusion zones. Concealed weapons must be stored in a secure place as defined by college policy prior to entering the classroom, studio, or learning space.
Refer to the concealed handgun policy online at austincc.edu/campus carry.
Incompletes and Safety Statement
Incomplete
“An incomplete (grade of "I") will only be given in Fall, 2020 due to extenuating circumstances. What constitutes “extenuating circumstances” is left to the instructor’s discretion. If a grade of I is given, the remaining course work must be completed by a date set by the student and professor. This date may not be later than two weeks prior to the end of the Spring, 2021 semester. A grade of I also requires completion and submission of the Incomplete Grade form, to be signed by the faculty member (and student if possible) and submitted to the department chair. Students receiving an “I” for Spring 2020 or Summer 2020 may complete remaining course requirements and convert the I to a completion grade during the Fall 2020 semester. The final date for conversion of spring and summer semester incompletes is November 19th, 2020, the published final fall conversion date for Incompletes. Students receiving an “I” for Spring 2020 or Summer 2020 who have not completed course requirements by the November 19th, 2020 extended conversion date may request that the I be converted to a W and that they receive a voucher to take the course in Spring 2021. These requests will be considered by the COVID-19 Spring 2021 Hardship Review Committee. Approval would require extenuating circumstances that did not allow the student to complete the course requirements during the extended completion time. Students may request an Incomplete from their faculty member if they believe circumstances warrant. The faculty member will determine whether the Incomplete is appropriate to award or not. The following processes must be followed when awarding a student an I grade. 1. Prior to the end of the semester in which the “I” is to be awarded, the student must meet with the instructor to determine the assignments and exams that must be completed prior to the deadline date. This meeting can occur virtually or in person. The instructor should complete the Report of Incomplete Grade form. 2. The faculty member will complete the form, including all requirements to complete the course and the due date, sign (by typing in name) and then email it to the student. The student will then complete his/her section, sign (by typing in name), and return the completed form to the faculty member to complete the agreement. A copy of the fully completed form can then be emailed by the faculty member to the student and the department chair for each grade of Incomplete that the faculty member submits at the end of the semester. 3. The student must complete all remaining work by the date specified on the form above. This date is determined by the instructor in collaboration with the student, but it may not be later than the final withdrawal deadline in the subsequent long semester. 4. Students will retain access to the course Blackboard page through the subsequent semester in order to submit work and complete the course. Students will be able to log on to Blackboard and have access to the course section materials, assignments, and grades from the course and semester in which the Incomplete was awarded. 5. When the student completes the required work by the Incomplete deadline, the instructor will submit an electronic Grade Change Form to change the student’s performance grade from an “I” to the earned grade of A, B, C, D, or F. If an Incomplete is not resolved by the deadline, the grade automatically converts to an “F.” Approval to carry an Incomplete for longer than the following semester or session deadline is not frequently granted.”Communication
The ACC online Blackboard system http://acconline.austincc.edu and the ACCmail accounts will be used as the official communication system during this semester. Lecture notes, handouts, changes to course schedule or assignments and your grades will be posted on Blackboard and all email communication will be via the ACCmail accounts. All students are expected to check both Blackboard and their ACCmail accounts on a regular basis. For information on how to log onto Blackboard and ACCmail please visit the following sites: http://irt.austincc.edu/blackboard/StudentSupport.php and http://www.austincc.edu/google/.
Safety Statement
HEALTH & SAFETY PROTOCOLS
All ACC campuses and centers have one entrance for students and employees.The college is limiting facility access to faculty, essential staff, and students who are enrolled in Career and Technical Education courses. Each person is required to take the following steps:
1. Self-screen for COVID-19 symptoms using the ACC Health Screening
App. There are three secure ways to use the app — 1) download it on your phone (recommended), 2) download the web link, or 3) you may use an iPad that is available at the door. It is easy to download and use. Answer a series of quick questions and the app will give you results. Save the results to show at the door upon entry. Get the app here at:
https://www.austincc.edu/coronavirus/acc-health-screening-app
2. ACC ID badges or Student ID cards will be required for all employees and students upon entry. Employees and students must display their I.D. at all times.
3. Temperature checks will be conducted with a no-touch thermometer. If you have a fever 100 degrees Fahrenheit or greater, you will not be admitted to the building.
4. ACC Health Screen App results will be requested at the door. If you are unable to download the app, an iPad will be provided at the door so that you may answer a series of questions to determine if you have COVID-19
symptoms which include:
Cough
Shortness of breath or difficulty breathing
Chills
Repeated shaking with chills
Muscle pain
Headache
Sore throat
Loss of taste or smell
Diarrhea
Fever
Have you come into contact with anyone who tested positive for COVID19 with 14 days? If you do not pass the pre-screening, you will receive specific information on healthcare procedures and instructions for what you need to know to be able to return to campus.
5. Facial coverings/masks are required for anyone entering an ACC building. You must wear a facial covering/mask at all times. In private spaces such as an individual office, your facial covering may be removed if you are alone. These guidelines are consistent with guidance from the Centers for Disease Control and Prevention, which makes clear that facial coverings and social distancing are among the most effective measures for limiting the spread of COVID-19. TIP—Students should arrive to campus early to ensure enough time to get through the screening line.
On-Campus Protocols
• Wash and sanitize your hands prior to entering a classroom, office, or facility. Hand sanitizing stations, disinfecting wipes, soap, and water are readily available. • Continue to practice good hygiene by washing your hands frequently for 20 seconds.
• Practice social distancing with all individuals by maintaining at least six
feet of separation.
• Follow floor stickers that are placed throughout the campus to help guide
social distancing in high traffic areas.
• A maximum of two people at a time will be allowed in elevators.
• Facial coverings/masks must remain on at all times. A facial covering may
only be removed as allowed by the course safety plan (i.e., when alone in
private spaces such as an individual office).
• For the safety of all who are on-campus, water fountains will be turned off, vending machines will have limited services, all food services will be suspended, and common area furniture will be removed. Please plan accordingly.
Classroom Protocols
• Schedules are staggered and courses have been divided into smaller sections to minimize contact with individuals.
• Seating for standard classrooms is limited to nine students and one instructor unless the classroom is deemed large enough to handle more by the Safety & Operations Office.
• Faculty will assign seats to students to keep them at a safe distance from one another. It's imperative that students follow seat assignments in order to track any contamination or the possible spread of COVID-19.
• Plexiguards are installed on faculty desks if there is not at least nine-feet between the desk and the first row of students.
• Once inside the classroom, facial coverings must continue to be worn.
• ACC encourages students to wipe down their desks before class begins.
Supplies will be provided in each classroom.
Deep Cleaning Protocols
• ACC's Campus Operations Quality Control staff will regularly and frequently disinfect any and all high touch surfaces such as door knobs, tables, chairs, and restrooms.
• Staff will disinfect classrooms as soon as classes are over.
• Students and employees will be reminded to disinfect personal electronics
on a regular basis.
• Hand sanitizer will be available in or near every classroom.
• Sufficient disinfecting supplies are available to maintain hygienic standards
throughout the day.
• These disinfectant procedures will occur after each class and at the end of
every day.
Illness & Travel Protocols
• If you feel sick, feverish, or unwell, please do not come to campus or office.
• You will need to get tested for COVID-19 and report the results (positive
or negative) to ACC's COVID-19 Liaison (see below).
• If you become ill in the classroom or inside an ACC facility, you will be asked to go into an isolation room to take the state's online selfassessment.
• Isolation rooms are available on each campus and center with resources and information to help you learn about the next steps and where to go
for a COVID-19 test.
• All areas used by anyone who is sick or tests positive for COVID-19 will be
immediately closed, waiting for the appropriate period of time before it is thoroughly deep cleaned, disinfected, and deemed safe to reopen.
• If you have been in contact with someone who tested positive for COVID19 within the last 14 days, you must self-report. ACC's Self-Report form is available online.
• ACC has identified a primary COVID-19 Liaison responsible for
communicating and coordinating with local health departments. Our liaison is Michael Garcia, Executive Director of Regulatory Affairs, semhelpdesk@austincc.edu.
A training video is available here at:
https://www.austincc.edu/coronavirus/health-and-safety-protocols
COLLEGE POLICIES
These are statements of which all students should be aware and which are
consistent across the institution. The wording of these statements should not be
changed by instructors.
Campus Operations
To limit the spread of COVID-19, ACC campuses remain closed to all but faculty,
essential staff, and students who are enrolled in certain Career and Technical
Education courses. Face-to-face classes and services are limited.
Statement on Academic Integrity
Austin Community College values academic integrity in the educational process. Acts of academic dishonesty/misconduct undermine the learning process, present a disadvantage to students who earn credit honestly, and subvert the academic mission of the institution. The potential consequences of fraudulent credentials raise additional concerns for individuals and communities beyond campus who rely on institutions of higher learning to certify students' academic achievements, and expect to benefit from the claimed knowledge and skills of their graduates. Students must follow all instructions given by faculty or designated college representatives when taking examinations, placement assessments, tests, quizzes, and evaluations. Actions constituting scholastic dishonesty include, but are not limited to, plagiarism, cheating, fabrication, collusion, falsifying documents, or the inappropriate use of the college’s information technology resources. Further information is available at https://www.austincc.edu/about-acc/academic-integrity-and-disciplinary-process Any course specific policies, expectations, or procedures could be included here. Student Rights & Responsibilities Students at ACC have the same rights and protections under the Constitution of the United States. These rights include freedom of speech, peaceful assembly, petition and association. As members of the community, students have the right to express their own views, but must also take responsibility for according the same rights to others and not interfere or disrupt the learning environment.
Students are entitled to fair treatment, are expected to act consistently with the values of the college, and obey local, state and federal laws. www.austincc.edu/srr
As a student of Austin Community College you are expected to abide by the Student Standards of Conduct. https://www.austincc.edu/students/studentsrights-and-responsibilities/student-standards-of-conduct Senate Bill 212 and Title IX Reporting Requirements
Under Senate Bill 212 (SB 212), the faculty and all College employees are required to report any information concerning incidents of sexual harassment, sexual assault, dating violence, and stalking committed by or against an ACC student or
employee. Federal Title IX law and College policy also require reporting incidents of sex- and gender-based discrimination and sexual misconduct. This means faculty and non-clinical counseling staff cannot keep confidential information about any such incidents that you share with them.
If you would like to talk with someone confidentiality, please contact the District Clinical Counseling Team who can connect you with a clinical counselor on any
ACC campus: (512) 223-2616, or to schedule
online: https://www.austincc.edu/students/counseling .
While students are not required to report, they are encouraged to contact the
Compliance Office for resources and options: Charlene Buckley, District Title IX
Officer, (512) 223-7964; compliance@austincc.edu .
If a student makes a report to a faculty member, the faculty member will contact
the District Title IX Officer for follow-up.
Student Complaints
A defined process applies to complaints about an instructor or other college employee. You are encouraged to discuss concerns and complaints with college personnel and should expect a timely and appropriate response. When possible, students should first address their concerns through informal conferences with those immediately involved; formal due process is available when informal resolution cannot be achieved.
Student complaints may include (but are not limited to) issues regarding classroom instruction, college services and offices on the basis of actual or perceived race, color, national origin, religion, age, gender, gender identity,sexual orientation, political affiliation, or disability.
Further information about the complaints process, including the form used to submit complaints, is available at: http://www.austincc.edu/students/studentsrights-and-responsibilities/student-complaint-procedures
Statement on Privacy
The Family Educational Rights and Privacy Act (FERPA) protects confidentiality of
students’ educational records. Grades cannot be provided by faculty over the phone, by e-mail, or to a fellow student.
Class grades should be posted in Blackboard, and this could be mentioned here.
Recording Policy
To ensure compliance with the Family Education Rights and Privacy Act (FERPA),
student recording of class lectures or other activities is generally prohibited without the explicit written permission of the instructor and notification of other students enrolled in the class section. Exceptions are made for approved accommodations under the Americans with Disabilities Act.
Recording of lectures and other class activities may be made by faculty to
facilitate instruction, especially for classes taught remotely through BlackBoard Collaborate or another platform. Participation in such activities implies consent for the student to be recorded during the instructional activity. Such recordings are intended for educational and academic purposes only.
Safety Statement
Health and safety are of paramount importance in classrooms, laboratories, and field activities. Students are expected to learn and comply with ACC environmental, health and safety procedures and agree to follow ACC safety policies. Emergency Procedures posters and Campus Safety Plans are posted in each classroom and should be reviewed at the beginning of each semester. All incidents (injuries/illness/fire/property damage/near miss) should be immediately reported to the course instructor. Additional information about safety procedures and how to sign up to be notified in case of an emergency can be found at http://www.austincc.edu/emergency
Everyone is expected to conduct themselves professionally with respect and courtesy to all. Anyone who thoughtlessly or intentionally jeopardizes the health or safety of another individual may be immediately dismissed from the day’s activity and will be referred to the Dean of Student Services for disciplinary
action.
In the event of disruption of normal classroom activities due to an emergency
situation or a continuing illness outbreak, the format for this course may be modified to enable completion of the course. In that event, students will be provided an addendum to the class syllabus that will supersede the original version.
Campus Carry
The Austin Community College District concealed handgun policy ensures compliance with Section 411.2031 of the Texas Government Code (also known as
the Campus Carry Law), while maintaining ACC’s commitment to provide a safe environment for its students, faculty, staff, and visitors. Beginning August 1,2017, individuals who are licensed to carry (LTC) may do so on campus premises except in locations and at activities prohibited by state or federal law, or the college’s concealed handgun policy.
It is the responsibility of license holders to conceal their handguns at all
times. Persons who see a handgun on campus are asked to contact the ACC Police Department by dialing 512-223-7999. Please refer to the concealed handgun policy online at http://austincc.edu/campuscarry
Discrimination Prohibited
The College seeks to maintain an educational environment free from any form of discrimination or harassment including but not limited to discrimination or harassment on the basis of race, color, national origin, religion, age, sex, gender, sexual orientation, gender identity, or disability.
Faculty at the College are required to report concerns regarding sexual misconduct (including all forms of sexual harassment and sex and gender-based discrimination) to the Manager of Title IX/Title VI/ADA Compliance. Licensed clinical counselors are available across the District and serve as confidential resources for students.
Additional information about Title VI, Title IX, and ADA compliance can be found
in the ACC Compliance Resource Guide available at: https://drive.google.com/file/d/1o55xINAWNvTYgI-fs-JbDyuaMFDNvAjz/view
Use of ACC email
All College e-mail communication to students will be sent solely to the student’s ACCmail account, with the expectation that such communications will be read in a timely fashion. ACC will send important information and will notify students of any college- related emergencies using this account. Students should only expect
to receive email communication from their instructor using this account. Likewise, students should use their ACCmail account when
communicating with instructors and staff. Information about ACC email accounts, including instructions for accessing it, are available at: http://www.austincc.edu/help/accmail/questions-and-answers
Use of the Testing Center
All testing is currently online. While campuses are closed, exams for courses will be online tests that students can take from home. For more information about online testing at ACC, visit the Online Testing resource page:
https://www.austincc.edu/academic-and-career-programs/acconline/testing.
The instructor should provide additional information about how they will conduct examinations and other assessments here.
STUDENT SUPPORT SERVICES
The success of our students is paramount, and ACC offers a variety of support services to help, as well as providing numerous opportunities for community engagement and personal growth.
Student Support
ACC strives to provide exemplary support to its students and offers a broad variety of opportunities and services. Information on these campus services and resources is available at http://www.austincc.edu/students. A comprehensive array of student support services is available online at: https://www.austincc.edu/coronavirus/remote-student-support
Student Accessibility Services
Students with documented disabilities who need academic or other accommodations must request them through the office Student Accessibility Services (SAS). SAS offices are located at each major campus. Students are encouraged to request accommodations when they register for courses or at least three weeks before the start of the semester; otherwise, the provision of accommodations may be delayed. Students who have received approval for accommodations from SAS for this course must provide the instructor with the document titled “Notice of Approved Accommodations” from SAS before accommodations will be provided. Accommodations will not be provided retroactively. Arrangements by the instructor for academic accommodations can only be made after he or she receives the “Notice of Approved Accommodations” from the student.
Additional information about Student Accessibility Services is available at https://www.austincc.edu/offices/student-accessibility-services-and-assistivetechnology
Academic Support
ACC offers academic support services on all of its campuses. These services, which include online tutoring, academic coaching, and supplemental instruction, are free to enrolled ACC students. Tutors are available in a variety of subjects ranging from accounting to pharmacology. Students may receive these services on both a drop-in and referral basis.
An online tutor request can be made here:
https://de.austincc.edu/bbsupport/online-tutoring-request/
Additional tutoring information can be found here:
austincc.edu/onlinetutoring
Library Services
ACC Library Services is operating online while campuses are closed during the current pandemic. Libraries continue to support ACC courses and programs and provide students with research and assignment assistance from expert facultylibrarians. ACC students have full rights and privileges to access Library Services online 24/7 via the ACC Library website, and students must use their ACCeID
logins to access all online materials, including ebooks, articles from library databases, and streaming videos. ACC Libraries provide the “Ask a Librarian” service, which allows students to reach a librarian 24/7 through online chat or complete an online form for in-depth questions. Faculty librarians are available via email and virtually to meet with you by appointment seven days a week. Students can also contact the Library for questions about their library account, registration holds, and technology/device distribution options.
• Library Website: http://library.austincc.edu
• Library Information & Services during COVID-19:
https://researchguides.austincc.edu/LSinfoCOVID19
• Ask a Librarian 24/7 chat and form:
https://library.austincc.edu/help/ask.php
• Library Hours of Operation by Location: https://library.austincc.edu/loc/
• Email: library@austincc.edu
Student Organizations
ACC has over seventy student organizations, offering a variety of cultural, academic, vocational, and social opportunities. They provide a chance to meet with other students who have the same interests, engage in service-learning, participate in intramural sports, gain valuable field experience related to career goals, and much else. Student Life coordinates many of these activities, and additional information is available at http://sites.austincc.edu/sl/.
Personal Support
Resources to support students are available at every campus. To learn more, ask
your professor or visit the campus Support Center. All resources and services are
free and confidential. Some examples include, among others:
• Food resources including community pantries and bank drives can be found here:
https://www.centraltexasfoodbank.org/food-assistance/get-food-now
• Assistance with childcare or utility bills is available at any campus Support
Center: http://www.austincc.edu/students/support-center.
• The Student Emergency Fund can help with unexpected expenses that may cause you to withdraw from one or more classes: http://www.austincc.edu/SEF.
• Help with budgeting for college and family life is available through the Student Money Management Office: http://sites.austincc.edu/money/. A full listing of services for student parents is available at:
https://www.austincc.edu/students/child-care • The CARES Act Student Aid will help eligible students pay expenses related
to COVID-19:
https://www.austincc.edu/coronavirus/cares-act-student-aid.
Mental health counseling services are available throughout the ACC Student Services District to address personal and or mental health concerns:
http://www.austincc.edu/students/counseling .
If you are struggling with a mental health or personal crisis, call one of the following numbers to connect with resources for help. However if you are afraid that you might hurt yourself or someone else, call 911 immediately.
Free Crisis Hotline Numbers:
• Austin / Travis County 24 hour Crisis & Suicide hotline: 512-472-HELP
(4357)
• The Williamson County 24 hour Crisis hotline: 1-800-841-1255
• Bastrop County Family Crisis Center hotline: 1-888-311-7755
• Hays County 24 Hour Crisis Hotline: 1-877-466-0660
• National Suicide Prevention Lifeline: 1-800-273-TALK (8255)
• Crisis Text Line: Text “home” to 741741
o Substance Abuse and Mental Health Services Administration
(SAMHSA) National Helpline: 1-800-662-HELP (4357)
• National Alliance on Mental Illness (NAMI) Helpline:1-800-950-NAMI
(6264)
Some faculty may consider adding a student sign-off page at the end of the syllabus to be removed and handed back to the instructor providing evidence that the student received a copy of the syllabus and had an opportunity to ask questions, but such a page is optional.
Illness
Any ACC student or employee with symptoms or exposure to the COVID-19 virus should inform their professor(s) or supervisor and complete the college’s self
reporting form:
https://cm.maxient.com/reportingform.php?AustinCC&layout_id
Office Hours
F 9:00 AM - 12:00 PM RRC2 2123
NOTE By Appointment OnlyT Th 1:00 PM - 3:00 PM RRC2 2123
NOTEM W 4:00 PM - 6:00 PM RRC2 2123
NOTEPublished: 01/16/2026 13:52:34