Faculty Syllabus

COURSE SYLLABUS
AUMT 2325 AUTOMOTIVE AUTOMATIC TRANSMISSIONS & TRANSAXLES
T-TEN Section 001, synonym 93996 RRC | Room 5116.00

INSTRUCTOR INFORMATION & CONTACT
Instructor:  James Latham
Office:    Automotive Bldg. 5000 Room 5135.13 Office hours: By appointment
Office #:   512-223-0354
Email:    jlatham1@austincc.ed

COURSE DESCRIPTION
A study of the operation, hydraulic principles, and related circuits of modern automatic 
transmissions and automatic transaxles. Diagnosis, disassembly, and assembly procedures with 
emphasis on the use of special tools and proper repair techniques.
Prepares students for ASE certification tests.

Credit Hours: 3 College Credits
Weeks in the semester: 8 weeks
Class meeting times: Monday-Friday from 7:30am -3:45pm Class meeting location: Round Rock Campus 
Room# 5116.00 Class start date: March 24th
Final class date: April 11th

*Note: The T-TEN daily class schedule operates differently than the schedule posted on the ACC 
course schedule or in the Self-Service system because of ACC College Scheduling policy 
restrictions.

**In addition, all T-TEN classes are designed to foster continual collaboration among class members 
in a cooperative learning environment to progress through and achieve the learning outcomes 
identified for each subject area. This allows for a fluid pace that ebbs and flows with the 
successes and challenges of the cohort. Due to the nature of being acutely engaged with each 
class’s educational development, the start and end dates of each course may fluctuate within a day 
or two accordingly.

PREREQUISITES
● AUMT 1306- AUTOMOTIVE ENGINE REMOVAL & INSTALLATION
● AUMT 2317- AUTOMOTIVE ENGINE PERFORMANCE I
● AUMT 2334- AUTOMOTIVE ENGINE PERFORMANCE II

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IMPORTANT DATES TO REMEMBER:

Data Summit (ACC Closed) --------------------- March 27TH

Last day to withdraw --------------------------- May 12 th

OVERALL LEARNING OUTCOMES WITH FINAL SKILL PERFORMANCES
1) Instructional Unit 1: Automatic Transmission and Transaxle Principles
a) Learning outcome: Automatic Transmission Operating Principles
(i) FSP(Written): Written assessment on gear reduction/multiplication in an automatic gear train
(ii) FSP(Skills): Demonstrate the modes of operation on planetary units

2) Instructional Unit 2: In-Vehicle transmission/Transaxle Maintenance and Repair
a) Learning Outcome: External visual inspections and adjustments
(i) FSP(Skills): Perform external adjustments
(ii) FSP(Written): Maintenance procedures
b) Learning Outcome: Transmission/transaxle Removal and Reinstallation
(i) FSP(Written): Transmission\transaxle removal and reinstallation procedures

3) Instructional Unit 3: Off-Vehicle Transmission/transaxle Repair
a) Learning Outcome: Internal Components Inspection and repair
(i) FSP(Skills): Demonstrate correct repair procedures for servos and accumulator bores and pistons
(ii) FSP(Skills): Demonstrate correct repair procedures for clutch assemblies

4) Instructional Unit 4: In-Vehicle Transmission/Transaxle Inspection and Diagnosis
a) Learning Outcome: Mechanical Diagnosis
(i) FSP(Written): Diagnostic procedures for the hydraulic system
(ii) FSP(Skills): Perform a hydraulic pressure test
b) Learning Outcome: Electrical and Electronic Diagnosis
(i) FSP(Written): Diagnostic procedures for electrical and electronic faults
(ii) FSP(Skills): Diagnose transmission/transaxle controls using a scan tool

5) Instructional Unit 5: CVT and Hybrid Drive Trains
a) Learning Outcome: Design Characteristics of CVT and Hybrid Drive Trains
(i) FSP(Written): Operation of a CVT transmission/transaxle
(ii) FSP(Written): Operation of the hybrid motor/generator transaxle

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REQUIRED TEXTS/MATERIALS/SOFTWARE
●  TOYOTA TECHNICAL COURSEBOOKS - provided/included with course
●  TOYOTA TIS ACCESS - provided/included with course
●  TOYOTA CERTIFICATION ONLINE TRAINING- provided/included with course
●  ENGINE MANAGEMENT SYSTEM- ACCESS - student must purchase. *A purchased voucher code grants 
student access for a full 12 months REQUIRED | By ELECTUDE
EDITION: 18 PUBLISHER: ELECTUDE ISBN: 978-0-357-36937-1

INSTRUCTIONAL METHODOLOGY
Using a combination of computer based instruction, lecture, faculty demonstrations, and hands-on 
lab activities; students will practice towards mastery of all required ASEEF tasks.

STUDENT TECHNOLOGY SUPPORT
Austin Community College provides free, secure drive-up WiFi to students and employees in the 
parking lots of all campus locations. WiFi can be accessed seven days a week, 7 am to 11 pm. 
Additional details are available at https://www.austincc.edu/sts.

Students who do not have the necessary technology to complete their ACC courses can request to 
borrow devices from Student Technology Services. Available devices include iPads, webcams, 
headsets, calculators, etc. Students must be registered for a credit course, Adult Education, or 
Continuing Education course to be eligible. For more information, including how to request a 
device, visit http://www.austincc.edu/sts.

Student Technology Services offers phone, live-chat, and email-based technical support for students 
and can provide support on topics such as password resets, accessing or using Blackboard, access to 
technology, etc. To view hours of operation and ways to request support, visit 
http://www.austincc.edu/sts.

T-TEN PROGRAM STRUCTURE AND COURSE PROGRESSION
The T-TEN program is a structured and clearly defined program with progressive classes that are 
intended to be taken in sequential order (Appendix A- ACC Toyota
T-TEN Program Structure.) Students must follow the set program structure which was established and 
approved through partnership with Toyota Motor North America.

The Toyota T-TEN program essentially allows an enrolled student to earn dual credit courses where 
the student earns ACC course credit and Toyota Course credit. To achieve course credit for Austin 
Community College, a student must complete the course with a course grade of at least 70 (C.)  To 
achieve manufacturer course credit for Toyota (TMNA), a student must complete the class with a 
course grade of at least 80
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(B.) Due to the different minimum standards for each entity, a student could earn credit for a 
class in the eyes of ACC and make progress in the T-TEN AAS degree while not earning credit for the 
equivalent Toyota course.

Additionally, if a student drops a class or fails a class in the established T-TEN class sequence, 
forward class progression is immediately halted and the student is no longer in the T-TEN program. 
It is not beneficial for a student’s success in the program to continue forward without building a 
solid understanding and skill execution of any previous course content that is missing or lacking. 
Not completing a full education foundation can lead to future struggles or failure. With student 
success in mind, any such student must reapply to the T-TEN program and complete any missing 
classes with a passing grade of at least a “C” or 70. Once caught up, the student may resume taking 
T-TEN classes in the established sequential order.

ATTENDANCE:
“Austin Community College (ACC) values academic excellence and believes that students should 
demonstrate commitment to this value. You are expected to attend classes in order to satisfactorily 
complete course objectives.

You will be informed, via a written course syllabus, of all course objectives and the instructor’s 
course policies. A student who is not in compliance with course policies or not meeting course 
objectives in the syllabus may be withdrawn from the course at the discretion of the instructor. A 
student who has been marked as ‘Never Attended’ on the instructor’s attendance certification roster 
will be administratively withdrawn from the course, effective one day prior to the official 
reporting date for the course.

It is your responsibility to consult with instructors and meet with your advisor when course 
policies and objectives, such as the attendance policy, cannot be met. You are strongly encouraged 
to officially drop/withdraw if you stop attending class for any reason.”

Cited from: 2022-23 ACC Catalog & Student Handbook

This class is filled with extensive knowledge and learning outcomes that build upon each other. The 
course content is intense and moves at a strenuous pace in order to maximize student face to face 
time. Excessive absences will be a barrier to your success in this course if you become too far 
behind in the course work- making it difficult to catch up.

Showing up for class is foundational to your success. The knowledge and skills you will gain in 
this course highly depend on your participation in class learning activities.
Because of this, it is expected that all registered students on the class roster attend all class 
sessions unless you are ill or have a valid reason for missing.

Class attendance will be tracked to aid the instructor’s class evaluation and curriculum assessment 
regarding student engagement and comprehension. For every class there

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will be a Quickly Attendance Check In PIN number on the board that you will use to clock in 
documenting your attendance for the day in Blackboard.

It is your responsibility to be proactive and communicate any predicted or planned absences. While 
you are encouraged to verbally inform your instructor, it is in your best interest to follow up all 
missed class times with an email to the instructor within 24 hours of an absence to ensure that you 
gain access to all missed class material and content.

The same applies to unexpected life occurrences (for example: illness, family emergencies, lack of 
transportation, ect. ) that prevent you from attending class. It is your responsibility to inform 
your instructor by email if you cannot make it to class. The student is responsible to initiate 
communication with the instructor to discuss any course work that needs to be completed and 
submitted for grading. You will typically have 48 hours to submit any missed course work unless 
otherwise agreed upon through documented communication with the instructor.

The College System believes that regular attendance in all classes is necessary and makes no 
distinction between excused and unexcused absences. I will personally excuse absences within 
reason, with just cause, and at my discretion. This applies only to the number of absences counted 
towards dropping a student, not daily/shop
grades. You WILL NOT pass the class if you are absent for 2 class meetings or more (this includes 
any accumulation of missed time up to 2 class meetings or 16 hours of absence). Tardiness, leaving 
early, or disappearing for any length of time, is considered time absent from class and will affect 
your grade.
If class is canceled due to weather, pandemic, or other emergencies: The student is responsible for 
communicating with the instructor during the closure. Completing assignments or other activities 
designated by the instructor and/or documented in the course outline are the responsibility of the 
student.
Regular and punctual class and laboratory attendance is expected of all students. If attendance or 
compliance with other course policies is unsatisfactory, the instructor may withdraw students from 
the class.”

WITHDRAWAL POLICY:
Students may be dropped from this course after accumulating 16 hours of absence. Administrative 
withdrawals are at the discretion of the instructor. Failure to withdraw officially may result in a 
grade of F in the course. Do not expect the instructor to drop you!
Students may be dropped for any of the follow reasons from this course:
●  excessive absences, excessive/habitual tardiness (2 or more)
● lacks course prerequisite
●  lack of progress, missed tests/assignments
●  failure to comply with course/department safety policies
●  negligence that results in injury to anyone or damage to a customer vehicle or ACC property
●  absent the first day of class. Attending the first day of class is mandatory.

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●  lack of engagement in class learning activities including class discussion and
 

●  lack of engagement in class learning activities including class discussion and lab exercises
●  disruptive class behavior that includes off-topic discussion/questions, monopolizing the 
instructor's time, or leaving other classmates to do the work without contribution
●  Sleeping in class is considered disrespectful & disruptive to the learning process and is a 
prohibited act. Students that are disruptive will be given a verbal warning, then a written warning 
and finally withdrawn from this course for a third violation.

TARDINESS POLICY:
Students who are not present when attendance is taken will be marked tardy. Excessive tardiness 
including leaving early or disappearing for any length of time during class, will be considered 
time absent from class and will affect your grade, see attendance policy above. All absent time is 
accumulative towards the attendance policy which states: You WILL NOT pass the class if you are 
absent for 2 class meetings or more (this includes any accumulation of missed time up to 2 class 
meetings or 16 hours of absence).
In summary, your active attendance will have an impact on your course grade through graded 
assignments, graded class participation, and overall subject area comprehension and skill set.

SYLLABUS:
A Syllabus quiz will be offered at the beginning of every semester. This quiz is a requirement to 
continue in the course and will be completed on the first day of class (in class- not as homework.) 
It will be an “open” syllabus quiz meaning that you can use the syllabus as a reference during the 
quiz. You must make a grade of 100 on this quiz. You will be allowed unlimited attempts where the 
highest grade is accepted of all of the attempts. Once you make a grade of 100, you are done taking 
the test- no additional attempts are needed. You will not be allowed to work in the shop and 
participate in hand-on learning activities until this quiz has been successfully completed.

GRADING SYSTEM
All class grades will be posted in Blackboard. You can check on your progress and see up to date 
grading in your Grade Center in Blackboard. Your overall grade will be under Course Grade.

THE GRADING SCALE:
90-100 A
80-89 B *Required grade of 80 or higher for Toyota Course credit 70-79 C *Required grade of 70 or 
higher for ACC Course Credit 60-69 D
0-59  F

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FINAL SKILLS PERFORMANCE EXAMS: 40%
You will be given a comprehensive final for this course. The grade of the Final will count for 40% 
of your total grade. The Final will consist of 3 separate exams: a comprehensive ASE style question 
exam executed through Blackboard, a Final Skills performance exam consisting of hands-on tasks that 
are completed on assigned vehicles or equipment in the shop and the Toyota Post Test exam (the 
manufacturer test given to technicians.)

TOYOTA E-LEARNING MODULES & UNIT QUIZZES: 20%
E-Modules will be assigned throughout all classes. This can be completed in class (time permitting) 
or as homework.
The class curriculum progresses from basic to intermediate and then on to advanced knowledge and 
concepts. Unit quizzes are assigned throughout the class to summarize and gauge student 
comprehension. Each unit quiz is offered through Blackboard. Each student will have two quiz 
attempts that will be averaged for the quiz grade: first attempt is without any resources; 2nd 
attempt is open resource. Your classmates or group partners are NOT resources to be used for unit 
quizzes.

SHOP/CLASSROOM PARTICIPATION: 20%
This grade is based upon:
●  Bringing or accessing required resources and/or supplies to every class (this includes Electude, 
Toyota Certification online training, TSI, Toyota course books, etc.),
●  Your participation in shop lab activities, lectures, and class discussions This includes but is 
not limited to:
o  Active and engaged listening during lectures and demonstrations
o  Not intentionally getting the instructor off topic with questions that are not relevant to the 
class material or daily topic
o  Not letting other group partner(s) do all of the work while you just watch
o  Cleaning up after yourself at the end of each class- returning all vehicle keys to the key 
cabinet, cleaning and putting away tools in appropriate toolboxes, storing toolboxes, returning 
equipment, locking T-TEN storage areas
o  Putting the vehicles back together when finished with your diagnosis-this includes trim and 
clearing any codes that you may have set
o  Being engaged in active learning/lab activities- not zoning out, checking social media, online 
shopping, texting or taking multiple phone calls
o  Wearing safety glasses while in the shop.

SAFETY TEST & SYLLABUS QUIZ: 5%
The safety test will be given during the beginning of the semester though Electude modules. This 
test will count for 5% of your final grade. You must complete and achieve a grade of at least 80 on 
a safety test before you are allowed to work in the shop area. To avoid missing key hands-on 
learning experiences, it is your responsibility to complete this test as soon as possible - 
preferably on the first day of

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class.

COURSE WORK: 15%
You will be required to complete all class general worksheets/ labsheets, any assigned Toyota 
course worksheets and any other tasks/projects (including Electude modules) as assigned by the 
instructor. This will count for 15% of your total grade. Specified Blackboard assignments (like 
System Basics and Theoretical Diagnosis) will be due before we move to the shop for hands-on 
diagnosis lab activities. Occasionally homework or required readings will be due before the 
material is discussed in class lecture. All due dates will be posted in Blackboard on the 
assignment and/or through Blackboard announcement. Late work or makeup assignments will only be 
accepted at the discretion of the instructor which must include documented communication through 
your ACC issued email.

COURSE POLICIES
1. Regular attendance is required. Only limited absences and tardies will be accepted if a grade 
better than a "D" is expected. *(1C-1, 4, 2A-4)

2. Students are required to maintain a "C" average, or a grade point average of 2.00. This means 
that the average of all classes must be a "C" in order to obtain either a certificate of 
completion, or degree. Students who either arrive late for class, leave early, and/or bring no 
tools cannot expect to complete lab assignments in a timely manner and receive a grade better than 
"D". For further information, see the sections on "graduation" and "Academic Suspension" in the 
Administration Information area of the current ACC Catalog. *(1A-1, 1C-1, 2, 4, 5, 2A-4)

3. Students are expected to purchase their own tools. A list of the minimum type and number of 
tools are furnished at the beginning of each semester. Each student will have his/her own tools 
available for shop work at beginning of each class period. Loaning or borrowing of tools between 
students is discouraged. Specialty tools, tools not on the student tool list, are available from 
the Tool Room. The college will furnish tools for students who are enrolled in the Introduction to 
Automotive class. Failure to bring tools after the first month of enrollment in the Automotive 
Program subjects each student to disciplinary action up to and including dismissal from the 
program.*(1C-5, 2A-2)

4. Safety is always first. Common sense and our certifying agency, ASEEF, require that all students 
wear safety glasses in the shop. Students without safety glasses will be prohibited from any shop 
activities.*(1C-2, 4, and 5)

5. Each student is strongly encouraged to participate in class. In any classroom situation that 
includes discussion and critical thinking, there are bound to be many differing viewpoints. These 
differences enhance the learning experience and create an atmosphere where students and instructors 
alike will be encouraged to think and learn.

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On sensitive and volatile topics, students may sometimes disagree not only with each other but also 
with the instructor. It is expected that faculty and students will respect the views of others when 
expressed in classroom discussions.

6. By applying to and registering at Austin Community College, students agree to abide by the 
Student Discipline Policy and Student Rights and Responsibilities regulations published in the ACC 
College Catalog and this Student Handbook. Acts prohibited by the college for which discipline may 
be administered include student profit associated with any lab project, scholastic dishonesty, 
including but not limited to cheating on an exam or quiz, plagiarizing, and unauthorized 
collaboration with another in preparing outside work. Academic work submitted by students shall be 
the result of their thought, research or self-expression. Academic work is defined as, but not 
limited to tests, quizzes, whether taken electronically or on paper, projects, either individual or 
group; classroom presentations, and homework. Prohibited acts include disruptive conduct of any 
kind. Disruptive conduct is defined as, but not limited to: Behavior that significantly interferes 
with or disrupts any ACC teaching, research, administrative, disciplinary, public service or other 
authorized activity. Behavior that threatens the health or safety of members of the ACC community, 
visitors to ACC, or participants at ACC-sponsored events, or willful negligence in the performance 
of lab projects. The minimum penalty for violation of these policies is a grade of "F" for the 
course.

7. Each ACC campus offers support services for students with documented physical or psychological 
disabilities. Students with disabilities must request reasonable accommodations through the Office 
for Students with Disabilities on the campus where they expect to take the majority of their 
classes. Students are encouraged to do so three weeks before the start of the semester.

TOOL PURCHASE POLICY:
While in T-TEN classes, students will have access to shop tools for class every day. To be 
successful and profitable in the industry, you will need to purchase your own set of tools to use 
in the dealership. We have established student tool programs to help you begin the acquisition of 
needed tools. It is the student’s responsibility to begin building a well-rounded tool collection 
that will support your success as a technician. In addition, the mentor provided in the dealership 
will also contribute to the evaluation of tool purchases.

AUTOMOBILES FOR SHOP WORK:
The T-TEN program at Austin Community College has received training vehicles and assets from Toyota 
Motor North America for use in T-TEN courses. These are the primary training vehicles and assets. 
All vehicles MUST be returned to the original state including all clearing code, and attach trim 
pieces, return seats to upright positions, and double check hoods/solar charges are in the 
appropriate locations.

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CARE AND CLEANING OF TOOLS, EQUIPMENT, AND THE SHOP AREA:
All students will be expected to participate in shop and classroom cleanup at the end of each class 
day. Sufficient time will be allotted by the instructor for this purpose. All tools will be cleaned 
and put in the proper place before class will be dismissed.

ASEEF:
The Automotive Service Excellence Education Foundation (ASE-EF) is the responsible body for the 
Automobile Technician Training Certification Program. The certification program is under the direct 
supervision of the board of trustees of The National Automotive Technician Education Foundation 
(ASE-EF). The purpose of the Automobile Technician Training Certification Program is to improve the 
quality of training offered at the secondary and post-secondary level. ACC is currently certified 
in all automotive areas.

Withdrawal Policy
It is the responsibility of each student to ensure that his or her name is removed from the rolls 
should they decide to withdraw from the class. The instructor does, however, reserve the right to 
drop a student should he or she feel it is necessary. If a student decides to withdraw, he or she 
should also verify that the withdrawal is recorded before the Final Withdrawal Date. The Final 
Withdrawal Date for this semester is May 12th. The student is also strongly encouraged to keep any 
paperwork in case a problem arises.

Students are responsible for understanding the impact that withdrawal from a course may have on 
their financial aid, veterans’ benefits, and international student status. Per state law, students 
enrolling for the first time in Fall 2007 or later at any public Texas college or university may 
not withdraw (receive a “W”) from more than six courses during their undergraduate college 
education. Some exemptions for good cause could allow a student to withdraw from a course without 
having it count toward this limit. Students are strongly encouraged to meet with an advisor when 
making decisions about course selection, course loads, and course withdrawals.

Incompletes
An incomplete (grade of "I") will only be given for extenuating circumstances. What constitutes 
“extenuating circumstances” is left to the instructor’s discretion. If a grade of I is given, the 
remaining course work must be completed by a date set by the student and professor. This date may 
not be later than two weeks prior to the end of the following semester. A grade of I also requires 
completion and submission of the Incomplete Grade form, to be signed by the faculty member (and 
student if possible) and submitted to the department chair.

Students may request an Incomplete from their faculty member if they believe circumstances warrant. 
The faculty member will determine whether the Incomplete is appropriate to award or not. The 
following processes must be followed when awarding a student an I grade.

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1. Prior to the end of the semester in which the “I” is to be awarded, the student must
 

CARE AND CLEANING OF TOOLS, EQUIPMENT, AND THE SHOP AREA:
All students will be expected to participate in shop and classroom cleanup at the end of each class 
day. Sufficient time will be allotted by the instructor for this purpose. All tools will be cleaned 
and put in the proper place before class will be dismissed.

ASEEF:
The Automotive Service Excellence Education Foundation (ASE-EF) is the responsible body for the 
Automobile Technician Training Certification Program. The certification program is under the direct 
supervision of the board of trustees of The National Automotive Technician Education Foundation 
(ASE-EF). The purpose of the Automobile Technician Training Certification Program is to improve the 
quality of training offered at the secondary and post-secondary level. ACC is currently certified 
in all automotive areas.

Withdrawal Policy
It is the responsibility of each student to ensure that his or her name is removed from the rolls 
should they decide to withdraw from the class. The instructor does, however, reserve the right to 
drop a student should he or she feel it is necessary. If a student decides to withdraw, he or she 
should also verify that the withdrawal is recorded before the Final Withdrawal Date. The Final 
Withdrawal Date for this semester is May 12th. The student is also strongly encouraged to keep any 
paperwork in case a problem arises.

Students are responsible for understanding the impact that withdrawal from a course may have on 
their financial aid, veterans’ benefits, and international student status. Per state law, students 
enrolling for the first time in Fall 2007 or later at any public Texas college or university may 
not withdraw (receive a “W”) from more than six courses during their undergraduate college 
education. Some exemptions for good cause could allow a student to withdraw from a course without 
having it count toward this limit. Students are strongly encouraged to meet with an advisor when 
making decisions about course selection, course loads, and course withdrawals.

Incompletes
An incomplete (grade of "I") will only be given for extenuating circumstances. What constitutes 
“extenuating circumstances” is left to the instructor’s discretion. If a grade of I is given, the 
remaining course work must be completed by a date set by the student and professor. This date may 
not be later than two weeks prior to the end of the following semester. A grade of I also requires 
completion and submission of the Incomplete Grade form, to be signed by the faculty member (and 
student if possible) and submitted to the department chair.

Students may request an Incomplete from their faculty member if they believe circumstances warrant. 
The faculty member will determine whether the Incomplete is appropriate to award or not. The 
following processes must be followed when awarding a student an I grade.

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1.  Prior to the end of the semester in which the “I” is to be awarded, the student must meet with 
the instructor to determine the assignments and exams that must be completed prior to the deadline 
date. This meeting can occur virtually or in person. The instructor should complete the Report of 
Incomplete Grade form.
2.  The faculty member will complete the form, including all requirements to complete the course 
and the due date, sign (by typing in name) and then email it to the student. The student will then 
complete his/her section, sign (by typing in name), and return the completed form to the faculty 
member to complete the agreement. A copy of the fully completed form can then be emailed by the 
faculty member to the student and the department chair for each grade of Incomplete that the 
faculty member submits at the end of the semester.
3.  The student must complete all remaining work by the date specified on the form above. This date 
is determined by the instructor in collaboration with the student, but it may not be later than the 
final withdrawal deadline in the subsequent long semester.
4.  Students will retain access to the course Blackboard page through the subsequent semester in 
order to submit work and complete the course. Students will be able to log on to Blackboard and 
have access to the course section materials, assignments, and grades from the course and semester 
in which the Incomplete was awarded.
5.  When the student completes the required work by the Incomplete deadline, the instructor will 
submit an electronic Grade Change Form to change the student’s performance grade from an “I” to the 
earned grade of A, B, C, D, or F.
If an Incomplete is not resolved by the deadline, the grade automatically converts to an “F.” 
Approval to carry an Incomplete for longer than the following semester or session deadline is not 
frequently granted.”

Missed Exam and Late Work Policies
TARDINESS POLICY:
Students who are not present when the role is taken will be marked tardy. Excessive tardiness will 
affect your participation grade.

LATE ASSIGNMENTS & MAKE-UP POLICY:
Late work or makeup assignments will only be accepted at the discretion of the instructor which 
must include documented communication through your ACC issued email.

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DEALERSHIP POSITIONS

As a T-TEN graduate, these are just some of the career possibilities open to you. Many 
opportunities to create your own future with a solid T-TEN education.

Here are just a few types of jobs that T-TEN grads can choose from: Each job description is 
slightly different depending on the dealership ownership.

SERVICE TECHNICIAN → A service technician performs a wide array of maintenance and light repair 
tasks such as 4-wheel alignments, brake repairs, oil changes, and wheel service.
MID-LEVEL TECHNICIAN → The mid-level technician can perform all of the service technician tasks and 
an increased level of repair and diagnostics on engines, transmissions, and engine controls.
MASTER TECHNICIAN → The master technician performs the highest level of diagnostics and repairs as 
well as providing feedback communication with Toyota and Lexus quality teams.
SHOP FOREMAN → The shop foreman is the “go to” person in the shop when a technician encounters a 
new or unusual diagnostic issue. The shop foreman also typically distributes workflow and often 
interacts with customers.
SERVICE ADVISOR → The service advisor greets the customer, arranges service appointments, records 
customer concerns and provides communication between the technician and customer.
SERVICE DIRECTOR → The service director has the responsibility of managing the multiple service 
areas’ managers; overseeing the larger picture for profitable income and success.

LEVELS OF TOYOTA TECHNICIANS:

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COLLEGE POLICIES - ALL COLLEGE POLICIES ARE ADDITIONALLY LINKED IN BLACKBOARD.

Health & Safety Protocols
Operational areas of ACC campuses and centers are fully open and accessible through all public 
entrances. The college encourages its staff, faculty, and students to be mindful of the well-being 
of all individuals on campus. If you feel sick, feverish, or unwell, please do not come to campus.
Some important things to remember:
●  If you have not done so, ACC encourages all students, faculty, and staff to get vaccinated. 
COVID-19 vaccines are now widely available throughout the community. Visit Vaccines.gov to find a 
vaccine location near you.

●  Campuses are open to faculty, staff, and students. The college and its departments and offices 
may invite internal and external guests to their events and activities, though access is still 
restricted for external parties seeking to host activities at ACC. The college’s Appian Health 
Screening App remains available to everyone who visits campus. This continues to be a good way to 
check your own health before coming to class or work.
●  If you are experiencing COVID-19-related symptoms, please get a COVID-19 test as soon as 
possible before returning to an ACC facility. Testing is now widely available. To find testing 
locations near you, click this link.

●  If you test positive, please report it on the ACC self-reporting tool located here.

●  ACC continues to welcome face masks on campus. Per CDC guidelines, face masks remain a good way 
to protect yourself from COVID-19.

●  The college asks that we all continue to respect the personal space of others. We are 
encouraging 3 feet of social distancing.

●  Please be sure to carry your student, faculty, or staff ID badge at all times while on campus.

Because of the ever changing situation, please go to ACC’s Covid website for the latest updates and 
guidance.

Statement on Academic Integrity
Austin Community College values academic integrity in the educational process. Acts of academic 
dishonesty/misconduct undermine the learning process, present a disadvantage to students who earn 
credit honestly, and subvert the academic mission of the institution. The potential consequences of 
fraudulent credentials raise additional concerns for individuals and communities beyond campus who 
rely on institutions of

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higher learning to certify students' academic achievements and expect to benefit from the claimed 
knowledge and skills of their graduates. Students must follow all instructions given by faculty or 
designated college representatives when taking examinations, placement assessments, tests, quizzes, 
and evaluations. Actions constituting scholastic dishonesty include, but are not limited to, 
plagiarism, cheating, fabrication, collusion, falsifying documents, or the inappropriate use of the 
college’s information technology resources. Further information is available at the Academic 
Integrity website.

Student Rights & Responsibilities
Students at ACC have the same rights and protections under the Constitution of the United States. 
These rights include freedom of speech, peaceful assembly, petition and association. As members of 
the community, students have the right to express their own views, but must also take 
responsibility for according the same rights to others and not interfere or disrupt the learning 
environment. Students are entitled to fair treatment, are expected to act consistently with the 
values of the college, and obey local, state, and federal laws. Student Rights & Responsibilities

As a student of Austin Community College you are expected to abide by the Student Standards of 
Conduct.

Senate Bill 212 and Title IX Reporting Requirements
Under Senate Bill 212 (SB 212), the faculty and all College employees are required to report any 
information concerning incidents of sexual harassment, sexual assault, dating violence, and 
stalking committed by or against an ACC student or employee. Federal Title IX law and College 
policy also require reporting incidents of sex- and gender-based discrimination and sexual 
misconduct. This means faculty and
non-clinical counseling staff cannot keep confidential information about any such incidents that 
you share with them.

If you would like to talk with someone confidentiality, please contact the District Clinical 
Counseling Team who can connect you with a clinical counselor on any ACC campus:
(512) 223-2616, or to schedule online, go to the Counseling website.

While students are not required to report, they are encouraged to contact the Compliance Office for 
resources and options: Charlene Buckley, District Title IX Officer,
(512) 223-7964; compliance@austincc.edu .

If a student makes a report to a faculty member, the faculty member will contact the District Title 
IX Officer for follow-up.

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Student Complaints
A defined process applies to complaints about an instructor or other college employee. You are 
encouraged to discuss concerns and complaints with college personnel and should expect a timely and 
appropriate response. When possible, students should first address their concerns through informal 
conferences with those immediately involved; formal due process is available when informal 
resolution cannot be achieved.

Student complaints may include (but are not limited to) issues regarding classroom instruction, 
college services and offices on the basis of actual or perceived race, color, national origin, 
religion, age, gender, gender identity, sexual orientation, political affiliation, or disability.

Further information about the complaints process, including the form used to submit complaints, is 
available at the Student Complaint Procedures website.

Statement on Privacy
The Family Educational Rights and Privacy Act (FERPA) protects confidentiality of students’ 
educational records. Grades cannot be provided by faculty over the phone, by e-mail, or to a fellow 
student.

Class grades should be posted in Blackboard, and this could be mentioned here.

Recording Policy
To ensure compliance with the Family Education Rights and Privacy Act (FERPA), student recording of 
class lectures or other activities is generally prohibited without the explicit written permission 
of the instructor and notification of other students enrolled in the class section. Exceptions are 
made for approved accommodations under the Americans with Disabilities Act.

Recording of lectures and other class activities may be made by faculty to facilitate instruction, 
especially for classes taught remotely through BlackBoard Collaborate or another platform. 
Participation in such activities implies consent for the student to be recorded during the 
instructional activity. Such recordings are intended for educational and academic purposes only.

Safety Statement
Health and safety are of paramount importance in classrooms, laboratories, and field activities. 
Students are expected to learn and comply with ACC environmental, health and safety procedures and 
agree to follow ACC safety policies. Emergency Procedures posters and Campus Safety Plans are 
posted in each classroom and should be reviewed at the beginning of each semester. All incidents 
(injuries/illness/fire/property damage/near miss) should be immediately reported to the course 
instructor. Additional information about safety procedures and how to sign up to be notified in 
case of an emergency can be found at the Emergency Management website.

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Everyone is expected to conduct themselves professionally with respect and courtesy to
 

Everyone is expected to conduct themselves professionally with respect and courtesy to all. Anyone 
who thoughtlessly or intentionally jeopardizes the health or safety of another individual may be 
immediately dismissed from the day’s activity and will be referred to the Dean of Student Services 
for disciplinary action.
In the event of disruption of normal classroom activities due to an emergency situation or an 
outbreak of illness, the format for this course may be modified to enable completion of the course. 
In that event, students will be provided an addendum to the class syllabus that will supersede the 
original version.

Campus Carry
The Austin Community College District concealed handgun policy ensures compliance with Section 
411.2031 of the Texas Government Code (also known as the Campus Carry Law), while maintaining ACC’s 
commitment to provide a safe environment for its students, faculty, staff, and visitors. Beginning 
August 1, 2017, individuals who are licensed to carry (LTC) may do so on campus premises except in 
locations and at activities prohibited by state or federal law, or the college’s concealed handgun 
policy.
It is the responsibility of license holders to conceal their handguns at all times. Persons who see 
a handgun on campus are asked to contact the ACC Police Department by dialing 512-223-1231.  Please 
refer to the concealed handgun policy online at the Campus Carry website.

Discrimination Prohibited
The College seeks to maintain an educational environment free from any form of discrimination or 
harassment including but not limited to discrimination or harassment on the basis of race, color, 
national origin, religion, age, sex, gender, sexual orientation, gender identity, or disability.
Faculty at the College are required to report concerns regarding sexual misconduct (including all 
forms of sexual harassment and sex and gender-based discrimination) to the Manager of Title 
IX/Title VI/ADA Compliance. Licensed clinical counselors are available across the District and 
serve as confidential resources for students.
Additional information about Title VI, Title IX, and ADA compliance can be found in the ACC 
Compliance Resource Guide.

Use of ACC email
All College e-mail communication to students will be sent solely to the student’s ACCmail account, 
with the expectation that such communications will be read in a timely fashion. ACC will send 
important information and will notify students of any college- related emergencies using this 
account. Students should only expect to receive email communication from their instructor using 
this account. Likewise, students should use their ACCmail account when communicating with 
instructors and staff. Information about ACC email accounts, including instructions for accessing 
it, are available at the ACC Email Q&A website.

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Use of the Testing Center
The Testing Centers will allow only limited in person testing and testing time will be limited to 
the standard class time, typically one and one-half hours. Specifically, only the following will be 
allowed in the Testing Centers:
● Student Accessibility Services (SAS) Testing: All approved SAS testing
● Assessments Tests: Institutionally approved assessment tests (e.g., TSIA or TABE)
● Placement Tests: Placement tests (e.g., ALEKS)
●  Make-Up Exams (for students who missed the original test): Make-up testing is available for all 
lecture courses but will be limited to no more than 25% of students enrolled in each section for 
each of four tests
●  Programs incorporating industry certification exams: Such programs (e.g., Microsoft, Adobe, 
etc.) may utilize the ACC Business Assessment Center for the industry certification exams (BACT) at 
HLC or RRC

All assessments for this course will be executed through Blackboard. A hands-on portion may be 
added to the mid-term exam and/or course final exam.

STUDENT SUPPORT SERVICES
The success of our students is paramount, and ACC offers a variety of support services to help, as 
well as providing numerous opportunities for community engagement and personal growth.

Student Support
ACC strives to provide exemplary support to its students and offers a broad variety of 
opportunities and services. Information on these campus services and resources is available at the 
Student Resources website. A comprehensive array of student support services is available online at 
the Student Support website.

Student Accessibility Services
Austin Community College (ACC) is committed to providing a supportive, accessible, and inclusive 
learning environment for all students. Each campus offers support services for students with 
documented disabilities. Students with disabilities who need classroom, academic or other 
accommodations must request them through Student Accessibility Services (SAS).

Students are encouraged to request accommodations prior to the beginning of the semester, otherwise 
the provision of accommodations may be delayed. Students who have received accommodations from SAS 
for this course will provide the instructor with the legal document titled “Faculty Notification 
Letter” (FNL) through the
Accessible Information Management (AIM) portal.

Until the instructor receives the FNL, accommodations should not be provided. Once the FNL is 
received, accommodations must be provided. Accommodations are not
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retroactive, so it is in the student’s best interest to request their accommodations as soon as 
possible prior to the beginning of the semester.

Please contact SAS@austincc.edu for more information.

Academic Support
ACC offers academic support services on all of its campuses. These services, which include online 
tutoring, academic coaching, and supplemental instruction, are free to enrolled ACC students. 
Tutors are available in a variety of subjects ranging from accounting to pharmacology. Students may 
receive these services on both a drop-in and referral basis.

An online tutor request can be made here: Online Tutoring Request Additional tutoring information 
can be found here: Online Tutoring
Library Services
ACC Library Services offers both in-person and extensive online services, with research and 
assignment assistance available in-person during limited hours of service. Although all college 
services are subject to change, plans include ACC students signing up for study space and use of 
computers at open libraries, extensive online instruction in classes, online reference assistance 
24/7 and reference with ACC faculty librarians.
In addition, currently enrolled students, faculty and staff can access Library Services online 
(also 24/7) via the ACC Library website and by using their ACCeID to access all online materials 
(ebooks, articles from library databases, and streaming videos). ACC Libraries offer these services 
in numerous ways such as: "Get Help from a Faculty Librarian: the 24/7 Ask a Librarian chat 
service," an online form for in-depth research Q and A sessions, one-on-one video appointments, 
email, and phone (voicemail is monitored regularly).

● Library Website
● Library Information & Services during COVID-19
● Ask a Librarian 24/7 chat and form
● Library Hours of Operation by Location
● Email: library@austincc.edu

Parent and Family Engagement Services
ACC understands how important parent and family support is to every student's college journey. From 
parents and siblings to step-parents, grandparents, partners, and loved ones, the Parent and Family 
Engagement Office at ACC is committed to empowering families to support student success. The office 
provides a family orientation to ACC, free workshops explaining the world of higher education 
(financial aid, student resources, career and transfer services, etc.), a monthly newsletter full 
of student success tips, and a website designed to answer family members' frequently asked 
questions. All students, especially first-generation students, are encouraged to share these 
resources with their

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families and invite them to be part of the Riverbat experience. Contact 
familyengagement@austincc.edu or visit the Parent & Family Engagement website for more information.

Student Organizations
ACC has over seventy student organizations, offering a variety of cultural, academic, vocational, 
and social opportunities. They provide a chance to meet with other students who have the same 
interests, engage in service-learning, participate in intramural sports, gain valuable field 
experience related to career goals, and much else. Student Life coordinates many of these 
activities, and additional information is available at at the Student Life website.

Personal Support
Resources to support students are available at every campus. To learn more, ask your professor or 
visit the campus Support Center. All resources and services are free and confidential. Some 
examples include, among others:

●  Food resources including community pantries and bank drives can be found here at the Central 
Texas Food Bank website.
●  Assistance with childcare or utility bills is available at any campus Support Center
●  The Student Emergency Fund can help with unexpected expenses that may cause you to withdraw from 
one or more classes
●  Help with budgeting for college and family life is available through the Student Money 
Management Office.
●  A full listing of services for student parents is available at the Child Care website.

Mental health counseling services are available throughout the ACC Student Services District to 
address personal and or mental health concerns at the Counseling website.

If you are struggling with a mental health or personal crisis, call one of the following numbers to 
connect with resources for help. However, if you are afraid that you might hurt yourself or someone 
else, call 911 immediately.
Free Crisis Hotline Numbers:
●  Austin / Travis County 24-hour Crisis & Suicide hotline: 512-472-HELP (4357)
●  The Williamson County 24-hour Crisis hotline: 1-800-841-1255
●  Bastrop County Family Crisis Center hotline: 1-888-311-7755
●  Hays County 24 Hour Crisis Hotline: 1-877-466-0660
●  National Suicide Prevention Lifeline: 988 or 1-800-273-TALK (8255)
●  Crisis Text Line: Text “home” to 741741
●  Substance Abuse and Mental Health Services Administration (SAMHSA) National Helpline: 
1-800-662-HELP (4357)
●  National Alliance on Mental Illness (NAMI) Helpline:1-800-950-NAMI (6264)

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Day by Day Course Schedule- TENTATIVE

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Appendix A- ACC Toyota T-TEN Program Structure