Course Objectives/Learning Outcomes:

The students will apply their knowledge and skills acquired through their major field of study in the work-force environment.  After successful completion of this course, students should be able to consistently:

1.  Write/review and revise your resume.  

2.  Apply interviewing techniques in order to interview effectively.

3.  Enhance your chances for employment subsequent to completing the course  successfully.

4.  Communicate through written and oral media.

The Pre-requisite requirement for the Practicum course is:  Sophomore standing with B average.    

Approved Course Texts:  No text 

READINGS --

Assigned as developed by the instructor per semester. 

Class summary:

Unlike perhaps any other course you have taken, your grade is dependent on your ability to conduct yourself and work in an efficient and productive capacity with the employer in a real-time, real world environment.  The internship class follows a systematic approach of:

Preparing and/or improving the tools that will help you land a job.

Specifically, you will be provided assistance in developing an effective resume and handling interview sessions more confidently  The consequent internship will involve both hard and soft skill development. Your interactions with employers and their staff are designed to be valuable learning experiences.  The goal of the internship is to help you transition from the classroom onto your career pathway.

Throughout the internship you will be responsible for weekly journals submitted to your instructor.  See above:  Weekly Journals – Due at the end of each week.

Finally, a mandatory presentation of 5 to 10 minutes or a 5 page report if working on Friday's which describes the company --  your internship, what work/projects you were involved with and what you contributed to the team or company.

A few final notes regarding the internships and the internship process:

There is no such thing as a “guaranteed internship.” While we have more than enough employers to provide all students with an internship opportunity, the internships are competitive. You will be competing with students within the class and employers will select the students who exhibit passion and dedication to their field(s) of study.

When interviewing with employers you will be encouraged to show a high degree of dedication and understanding of the career path you are pursuing.

Though you may interview with two or more employers during the internship selection process, once you accept an internship, you will be expected to notify any others employers who have made offers to you, or who follow up and contact you, that you have already accepted another internship offer.

Compensation should not be a primary factor or motivator in your internship selection. The goal of an internship is to provide experience which the student can list on a resume and which will help obtain subsequent employment once the internship is completed.

If a student is offered an internship and the student turns down the internship offer, without discussing it with the professor beforehand, the student will be on their own to line up their own internship which will need to meet the same criteria of hours as is expected of all students.

Should employers provide feedback that a student is “playing one internship against another” especially if the issue revolves around compensation, the internship may terminate and the student removed from the Practicum/internship course.

Course Rationale:  Provides workforce training in the computing field. This course is included in the following   degree plans including:

Associate of Applied Science – Computer Programming

Associate of Applied Science – Web Programming

Associate of Applied Science – Local Area Network Administration

Associate of Applied Science – User/Desktop Support

Associate of Applied Science – Game programming

Associate of Applied Science – Microcomputer Application Support

Future Students • Current Students • Faculty and Staff • Community and Business• Newsroom • 

TECHNOLOGY SUPPORT SERVICES

COURSE POLICIES:  Attendance/Class Participation

Regular and punctual class and laboratory attendance is expected of all students.  If attendance or compliance with other course policies is unsatisfactory, the instructor may withdraw students from the class.

For online courses ; Blackboard is used for attendance regular and timely class participation  in discussions and completion of work is expected of all students.  If attendance or compliance with other course policies is unsatisfactory, the instructor may withdraw students from the class

Covering situations where classes are canceled due to weather or other emergencies:

In the event the college or campus closes due to unforeseen circumstances (for example, severe weather or other emergency), the student is responsible for communicating with their professor during the closure and completing any assignments or other activities designated by their professor as a result of class sessions being missed.

Withdrawal Policy

The College defines withdrawals as occurring after the official reporting date of the semester, typically the 12th class day.  In addition, the Legislature has mandated the Rule of Six (see below).  There may also be financial aid issues.

It is the responsibility of each student to ensure that his or her name is removed from the rolls should they decide to withdraw from the class.  The instructor does, however, reserve the right to drop a student should he or she feel it is necessary.  If a student decides to withdraw, he or she should also verify that the withdrawal is recorded before the Final Withdrawal Date.  The Final Withdrawal Date for this semester is April 24th, 2023  The student is also strongly encouraged to keep any paperwork in case a problem arises.

Students are responsible for understanding the impact that withdrawal from a course may have on their financial aid, veterans’ benefits, and international student status.  Per state law, students enrolling for the first time in Fall 2007 or later at any public Texas college or university may not withdraw (receive a W) from more than six courses during their undergraduate college education. Some exemptions for good cause could allow a student to withdraw from a course without having it count toward this limit. Students are strongly encouraged to meet with an advisor when making decisions about course selection, course loads, and course withdrawals.

 Incomplete's

A student may receive a temporary grade of “I” (Incomplete) at the end of the semester only if  the following conditions are considered:

“An incomplete (grade of "I") will only be given for the semester if there are extenuating circumstances.  What constitutes “extenuating circumstances” is left to the instructor’s discretion.  If a grade of “ I”  is given, the remaining course work must be completed by a date set by the student and professor.  This date may not be later than two weeks prior to the end of the the following semester.  A grade of “I” also requires completion and submission of the Incomplete Grade form, to be signed by the faculty member (and student if possible) and submitted to the department chair.

 Students receiving an “I” for Spring may complete remaining course requirements and convert the "I" to a completion grade during the subsequent semester.  The final date for conversion of spring semester incomplete is November 1st, 2023, the published final fall conversion date for Incomplete's.

Students may request an Incomplete from their faculty member if they believe circumstances warrant.  The faculty member will determine whether the Incomplete is appropriate to award or not.  The following processes must be followed when awarding a student an "I" grade. 

1. Prior to the end of the semester in which the “I” is to be awarded, the student must meet with the instructor to determine the assignments and exams that must be completed prior to the deadline date.  This meeting can occur in person.  The instructor should complete the Report of Incomplete Grade form.

 I.  The student is unable to complete the course during the semester due to
              circumstances beyond their control

II. The student must have earned at least HALF of the grade points needed for a “C”
               by the end of the semester

2.      The faculty member will complete the "Incomplete" form, including all requirements to complete the course and the due date, sign (by typing in name) and then email it to the student.  The student will then complete his/her section, sign (by typing in name), and return the completed form to the faculty member to complete the agreement.  A copy of the fully completed form can then be emailed by the faculty member to the student and the department chair for each grade of Incomplete that the faculty member submits at the end of the semester.   

3.      The student must complete all remaining work by the date specified on the form above.  This date is determined by the instructor in collaboration with the student, but it may not be later than the final withdrawal deadline in the subsequent long semester.  

4.      Students will retain access to the course Blackboard page through the subsequent semester in order to submit work and complete the course. Students will be able to log on to Blackboard and have access to the course section materials, assignments, and grades from the course and semester in which the Incomplete was awarded.  

5.      When the student completes the required work by the "Incomplete deadline", the instructor will submit an electronic Grade Change Form to change the student’s performance grade from an “I” to the earned grade of A, B, C, D, or F. 

If an Incomplete is not resolved by the deadline, the grade automatically converts to an “F.”  Approval to carry an Incomplete for longer than the following semester or session deadline is not frequently granted.”

Core Components of the class/internship:

An early placement program is also possible to have the student employed on or before the first day of the course – if early placement is not successful then  -

1st- -to   2nd  class period – Unless notified in advance, attendance is expected/required.

The 1st- to 2nd  weeks someone from  Career Services may have a presentation on resume writing and interview skills.  If not yet accomplished – set up session with Career Service for session on resumes and interview techniques .

Attendance each week is mandatory via "Weekly Journals". The employers invest their time, yours is required.

During the first 2 weeks we will also work on building/enhancing your resume and interview skills.

Once you have secured an internships classroom mandatory in person attendance pauses until your Final Presentation.

The primary learning experience is your internship (220hrs – 280hrs for semester) and the online modules to help you develop skills and resources to help further your success in the workplace.

Course Requirements

You will need to be available for 4 to 5 hours a day, Monday through Friday. 

These hours will need to be between 8:00a.m. to 5:00p.m. 

At present we do not have any internship opportunities with night-time hours.

Complete the Blackboard modules throughout the duration of the course.--  AND---  upon securing an internship 

Using the Internship Agreement Website  --  Complete the Internship Agreement form after the first day of employment has started and before the 10th day of employment 

1. Experiential Learning Agreement (ELA).---REQUIRED and Mandatory

2. ELA’s must be turned into to the instructor no later than the 10th working day of the internship.

3. ELA’s will not be accepted after the 10th day, without instructor approval.

Internship will be terminated if not submitted.

4) Be sure to submit the career path course work( ACC Computer Studies courses) due first class period

Weekly Journals –  are due at the end of each week. – the 16 Journals detail  weekly activity including  1) classroom attendance  2) interviews or lack of interviews

1. The16 Journals Impact your final grade. The Weekly journal is a 7 part form which is designed to detail weekly activities

Until employed, the weekly journal entry is to reflect the attempts to secure an Internship with a list firms contacted.  

When employed, the journal is to reflect specific activities as to what you learned about the job and the tasks you complete.  Journal entries can be both what you learned about the job and yourself.

As a footnote -- It is not uncommon for some students to realize that perhaps technology is not their true passion.

Other course components  

2)  Employer Final Evaluation—

3)  Final In Person Presentation for the course is mandatory for course assessment

     The classroom presentation should reflect your internship experience.

4) Support documentation ( Resume’, Cover letter,  etc.)- 

The classroom presentation should reflect your internship experience.

Final Evaluations will only be accepted from the employer and their email address.

Final Evaluation are due before the end of the semester.

If an evaluation is not received by the end of the semester a 50 point penalty will be assed

Experiential Objective:  Real world experience with employers who do hire students out of this experience/opportunity.  are largely motivated by you and YOUR passion,  dedication and commitment to your field of study.

Final Presentation: At the conclusion of your internship we will meet on either the last Friday of the semester or the Friday before, depending on which one the class prefers, ---- you are to give a 5 to 10 minute presentation on your internships.  --  Dress accordingly 

Core Components of Student Final Presentation:

Who/what company your internship was with and what type of work you were brought in to do.

Describe the work that you did.

Describe the work environment, who you worked with,  was this a large or small organization?

You should describe what you learned about the job/career as well as how what you have learned affected you personally such as “Is this the career path I want to pursue”

Summary: Was the internship of value?  Why or why not?

BE ENTHUSIASTIC!!!! You need to convey a level of energy, interest, dedication or passion in this presentation. 

Be thorough in the presentation relative to the aspects that you need to talk about.

Be organized.   Proceed through the presentation in a logical order that works for you.

Course Grading Guidelines and Consequences:

If an internship is offered to, and turned down by, the student, without prior discussion and approval with the instructor, the student will be responsible for finding his/her own internship.

If a situation develops between the student and workplace supervisor wherein the student is either fired or asked to leave the premise permanently, a failing grade is automatically assigned to the student.

If an internship is not found by the end of the 3rd week of class the student will need to either drop the course or discuss taking an “incomplete” (I) and retake the class the following full semester.

Unapproved absence from worksite. “Unapproved” meaning without prior consent and approval from your site supervisor.  One such incident and it will have impact student’s grade. Repeatedly missing work whether excused or not, could result in failing the course. 

It is the responsibility of each student to ensure that his or her name is removed from the rolls should they decide to withdraw from the class.  The instructor does, however, reserve the right to drop a student should he or she feel it is necessary.  If a student decides to withdraw, he or she should also verify that the withdrawal is recorded before the Final Withdrawal Date.  The Final Withdrawal Date for this semester is  April 24th    The student is also strongly encouraged to keep any paperwork in case a problem arises.

Students are responsible for understanding the impact that withdrawal from a course may have on their financial aid, veterans’ benefits, and international student status.  Per state law, students enrolling for the first time in Fall 2007 or later at any public Texas college or university may not withdraw (receive a W) from more than six courses during their undergraduate college education. Some exemptions for good cause could allow a student to withdraw from a course without having it count toward this limit. Students are strongly encouraged to meet with an advisor when making decisions about course selection, course loads, and course withdrawals.

Class forms: All forms will be provided via Blackboard course website

Practicum Weekly Journal –

Submitted every Friday before and after an internship has been secured detailing/outlining

weekly attempts at securing and/or maintaining internship. Journals are  due before end of class on Friday

Internship Experiential Learning Agreement

Completed by student and employer and included in the student file.

Internship Final Evaluation

– Completed by the employer and included in the student file.

Your grade is based on the following point scale:

Support Documentation (Resume-Cover letter etc.)                     100 pts. Due within 1st  week

Courses in career path required first week of the semester         100 pts. Due within 2nd week

Secure and completion of Internship                                            400 pts.

Class Attendance on Fridays measured by journals submission  100 pts.

Weekly journal entries no less than 16 entries                              160 pts.

Final presentation (MANDATORY live presentation )                  140 pts.

Total                                                                                                1000

Please note that the internship is the primary component of your grade. As discussed in class, should your internship terminate for any reason related to work place performance, attitude, or inconsistent attendance or conflict of which you were part of the scenario, it will be deemed a failing effort and grade. It is strongly encouraged you to reach out and discuss any potential issue which you feel may generate this outcome with the professor as soon as the situation or conflict occurs.

Course Schedule

ITSC 2264 Practicum

ITSC-2046 Practicum

Week     

  1           Course and Class Introductions -----Current resume provided via email 

               Writing your Resume –          

               Mandatory Attendance if without internship.           

               Weekly journal report due

               Submit course undertaken at ACC -due first week

               Understanding resumes and interviewing dynamics

            Draft/Corrected Resume Due

               Mandatory Attendance if without internship.

               Weekly journal report due              

               Interview preparation Resumes submitted for final review/correction prior to

               interviewing session.

               Final Resumes submitted       

               Mandatory Attendance if without internship.           

               Weekly journal report due                   

2             Employer Interviews –

                Mandatory Attendance if without internship.

               Weekly journal report due

3-16        Internship continued – Appointment available if questions.

               Weekly journal report due                

15-16      **Upon Internship completion

Mandatory –Presentation

               5 min to 10 min Oral PowerPoint Presentation

               or  if working on Friday’s---  a  5 page report on your  Internship experience

supported with documentation from the employer stating that Friday is a work

day  

Subject to updates based on change in ACC policies 

COLLEGE POLICIES

Campus Operations

Statement on Academic Integrity

Austin Community College values academic integrity in the educational process.  Acts of academic dishonesty/misconduct undermine the learning process, present a disadvantage to students who earn credit honestly, and subvert the academic mission of the institution. The potential consequences of fraudulent credentials raise additional concerns for individuals and communities beyond campus who rely on institutions of higher learning to certify students' academic achievements, and expect to benefit from the claimed knowledge and skills of their graduates. Students must follow all instructions given by faculty or designated college representatives when taking examinations, placement assessments, tests, quizzes, and evaluations.  Actions constituting scholastic dishonesty include, but are not limited to, plagiarism, cheating, fabrication, collusion, falsifying documents, or the inappropriate use of the college’s information technology resources.  Further information is available at https://www.austincc.edu/about-acc/academic-integrity-and-disciplinary-process

 Student Rights & Responsibilities

Academic freedom is a foundation and hallmark of higher education.  In the context of college-level courses, it specifically refers to the rights of free expression and respect for others with differing opinions.  Students at the college have the rights accorded by the U.S. Constitution to freedom of speech, peaceful assembly, petition, and association. This concept is accompanied by an equally demanding concept of responsibility on the part of the student.  Just as you are expected to exercise these rights with respect for state and federal law in the larger world, you are expected to exercise these rights as a student with respect for the college’s standards of conduct.  These rights carry with them the responsibility to accord the same rights to others in the college community and not to interfere with or disrupt the educational process.  Students and faculty alike should enable a climate of mutual respect and civility while fostering the freedom to debate and discuss the merits of competing ideas.

Enrollment in the college indicates acceptance of the rules set forth in the student standards of conduct policy, which is administered through the office of the campus dean of student services. Due process, through an investigation and appeal process, is assured to any student involved in disciplinary action.

Senate Bill 212 and Title IX Reporting Requirements 

Under Senate Bill 212 (SB 212), the faculty and all College employees are required to report any information concerning incidents of sexual harassment, sexual assault, dating violence, and stalking committed by or against an ACC student or employee. Federal Title IX law and College policy also require reporting incidents of sex- and gender-based discrimination and sexual misconduct. This means faculty and non-clinical counseling staff cannot keep confidential information about any such incidents that you share with them.

If you would like to talk with someone confidentiality, please contact the District Clinical Counseling Team who can connect you with a clinical counselor on any ACC campus:  (512) 223-2616, or to schedule online:  https://www.austincc.edu/students/counseling . 

While students are not required to report, they are encouraged to contact the Compliance Office for resources and options:  Charlene Buckley, District Title IX Officer, (512) 223-7964;  compliance@austincc.edu .

 If a student makes a report to a faculty member, the faculty member will contact the District Title IX Officer for follow-up.

Student Complaints

A defined process applies to complaints about an instructor or other college employee. You are encouraged to discuss concerns and complaints with college personnel and should expect a timely and appropriate response. When possible, students should first address their concerns through informal conferences with those immediately involved; formal due process is available when informal resolution cannot be achieved.

Student complaints may include (but are not limited to) issues regarding classroom instruction, college services and offices on the basis of actual or perceived race, color, national origin, religion, age, gender, gender identity, sexual orientation, political affiliation, or disability.

Further information about the complaints process, including the form used to submit complaints, is available at: http://www.austincc.edu/students/students-rights-and-responsibilities/student-complaint-procedures

Statement on Privacy

The Family Educational Rights and Privacy Act (FERPA) protects confidentiality of students’ educational records. Grades cannot be provided by faculty over the phone, by e-mail, or to a fellow student.

Grades are posted in Blackboard – also of note – a weighted average method is used

Recording Policy

To ensure compliance with the Family Education Rights and Privacy Act (FERPA), student recording of class lectures or other activities is generally prohibited without the explicit written permission of the instructor and notification of other students enrolled in the class section.  Exceptions are made for approved accommodations under the Americans with Disabilities Act. 

Recording of lectures and other class activities may be made by faculty to facilitate instruction, especially for classes taught remotely through BlackBoard Collaborate or another platform.  Participation in such activities implies consent for the student to be recorded during the instructional activity.  Such recordings are intended for educational and academic purposes only.

Safety Statement

Health and safety are of paramount importance in classrooms, laboratories, and field activities. Students are expected to learn and comply with ACC environmental, health and safety procedures and agree to follow ACC safety policies.  Emergency Procedures posters and Campus Safety Plans are posted in each classroom and should be reviewed at the beginning of each semester.  All incidents (injuries/illness/fire/property damage/near miss) should be immediately reported to the course instructor. Additional information about safety procedures and how to sign up to be notified in case of an emergency can be found at http://www.austincc.edu/emergency

Everyone is expected to conduct themselves professionally with respect and courtesy to all. Anyone who thoughtlessly or intentionally jeopardizes the health or safety of another individual may be immediately dismissed from the day’s activity and will be referred to the Dean of Student Services for disciplinary action.

In the event of disruption of normal classroom activities due to an emergency situation or an illness outbreak, the format for this course may be modified to enable completion of the course. In that event, students will be provided an addendum to the class syllabus that will supersede the original version.

Campus Carry

The Austin Community College District concealed handgun policy ensures compliance with Section 411.2031 of the Texas Government Code (also known as the Campus Carry Law), while maintaining ACC’s commitment to provide a safe environment for its students, faculty, staff, and visitors.  Beginning August 1, 2017, individuals who are licensed to carry (LTC) may do so on campus premises except in locations and at activities prohibited by state or federal law, or the college’s concealed handgun policy.  In addition, concealed weapons are not allowed on ACC-sponsored field trips where the school owns or has chartered or leased vehicles for transportation.

It is the responsibility of license holders to conceal their handguns at all times.  Persons who see a handgun on campus are asked to contact the ACC Police Department by dialing 222 from a campus phone or 512-223-7999.   Please refer to the concealed handgun policy online at http://austincc.edu/campuscarry

Discrimination Prohibited

The College seeks to maintain an educational environment free from any form of discrimination or harassment including but not limited to discrimination or harassment on the basis of race, color, national origin, religion, age, sex, gender, sexual orientation, gender identity, or disability.

Faculty at the College are required to report concerns regarding sexual misconduct (including all forms of sexual harassment and sex and gender-based discrimination) to the Manager of Title IX/Title VI/ADA Compliance.  Licensed clinical counselors are available across the District and serve as confidential resources for students.

Additional information about Title VI, Title IX, and ADA compliance can be found in the ACC Compliance Resource Guide available at: https://drive.google.com/file/d/1o55xINAWNvTYgI-fs-JbDyuaMFDNvAjz/view

Use of ACC email

All College e-mail communication to students will be sent solely to the student’s ACCmail account, with the expectation that such communications will be read in a timely fashion. ACC will send important information and will notify students of any college- related emergencies using this account. Students should only expect to receive email communication from their instructor using this account.  Likewise, students should use their ACCmail account when communicating with instructors and staff.  Information about ACC email accounts, including instructions for accessing it, are available at:  http://www.austincc.edu/help/accmail/questions-and-answers

 Use of the Testing Center ( for on line courses)

Examinations may have to be taken in a testing center. The ACC Testing Centers follow standard procedures so students know what to expect when they arrive to take their tests. Students should familiarize themselves with the student guidelines.

Students must present an ACC student ID card or government issued ID and know their ACC ID number before they can test.

It is necessary to check in at the Testing Center kiosk before taking a test. To check in, one must know the following information:

• Student ID number
• Course prefix and number
• Course synonym
• Course section number
• Test number
• Instructor’s name

Personal belongings such as backpacks, books, and electronic devices (including, but not limited to, cell phones and smart watches) are not allowed in the Testing Center. Possession of prohibited items or accessing unapproved resources in the testing room will result in the immediate termination of the exam and possible disciplinary action.

For additional information on using the Testing Center, please go to: http://www.austincc.edu/students/testing-services/instructional-testing

 STUDENT SUPPORT SERVICES

The success of our students is paramount, and ACC offers a variety of support services to help, as well as providing numerous opportunities for community engagement and personal growth.

Student Support

ACC strives to provide exemplary support to its students and offers a broad variety of opportunities and services.  Information on these campus services and resources is available at  http://www.austincc.edu/students.

 Student Accessibility Services

Students with documented disabilities who need classroom, academic, or other accommodations must request them through the office Student Accessibility Services (SAS).   SAS offices are located at each major campus.  Students are encouraged to request accommodations when they register for courses or at least three weeks before the start of the semester; otherwise, the provision of accommodations may be delayed.  Students who have received approval for accommodations from SAS for this course must provide the instructor with the document titled “Notice of Approved Accommodations” from SAS before accommodations will be provided. Accommodations will not be provided retroactively.  Arrangements by the instructor for academic accommodations can only be made after he or she receives the “Notice of Approved Accommodations” from the student.

Additional information about Student Accessibility Services is available at https://www.austincc.edu/offices/student-accessibility-services-and-assistive-technology

Academic Support

ACC offers academic support services on all of its campuses. These services, which include face-to-face and online tutoring, academic coaching, and supplemental instruction, are free to enrolled ACC students. Tutors are available in a variety of subjects ranging from accounting to pharmacology. Students may receive these services on both a drop-in and referral basis. Tutoring schedules can be found at:  https://www.austincc.edu/students/tutoring/tutoring-schedules

Library Services

ACC has a full-service library at each of its campuses to support ACC courses and programs and to provide students with research and assignment assistance from expert faculty librarians, computers, course reserves, laptop and tablet check out, study spaces, and copying, printing, and scanning services.  In addition, ACC students have full rights and privileges to access Library Services online 24/7 via the ACC Library website and students can use their ACCeID logins to access all online materials, including ebooks, articles from library databases, and streaming videos.   ACC Libraries also provide an “Ask a Librarian” service, which allows  students to reach a librarian 24/7 through online chat.  Faculty librarians are also available via email, phone, and in person seven days a week during hours of operation. Visit:

• Library Website: http://library.austincc.edu
• Ask a Librarian: https://library.austincc.edu/help/ask.php
• Library Hours of Operation by Location: https://library.austincc.edu/loc/
• Email: library@austincc.edu

In partnership with ACC’s Student Support Center, ACC Libraries also maintain a limited collection of textbooks for students to borrow. Priority access to the textbook collection is given to students receiving assistance. More information is available on the ACC website by searching “Student Support Center Textbook Collection.”

Student Organizations

ACC has over seventy student organizations, offering a variety of cultural, academic, vocational, and social opportunities.  They provide a chance to meet with other students who have the same interests, engage in service-learning, participate in intramural sports, gain valuable field experience related to career goals, and much else.  Student Life coordinates many of these activities, and additional information is available at http://sites.austincc.edu/sl/.

Personal Support

Resources to support students are available at every campus. To learn more, ask your professor or visit the campus Support Center. All resources and services are free and confidential. Some examples include, among others:

• Food pantries are located in all campus Student Life offices: https://sites.austincc.edu/sl/programs/foodpantry/.   
• Assistance with childcare or utility bills is available at any campus Support Center: http://www.austincc.edu/students/support-center.
• The Student Emergency Fund can help with unexpected expenses that may cause you to withdraw from one or more classes: http://www.austincc.edu/SEF.
• Help with budgeting for college and family life is available through the Student Money Management Office: http://sites.austincc.edu/money/.  
• Drop-in child care is available at Highland Campus: http://www.austincc.edu/students/child-care/child-watch-drop-in-center

Clinical Counseling services are available throughout the ACC Student Services District to address personal and or mental health concerns: http://www.austincc.edu/students/counseling .

If an emergency occurs during operational hours, please come to the Student Services Office and let the front intake staff know that you are experiencing a crisis. They will alert appropriate personnel. You may also contact the ACC District Police at 222 (on campus) or 223-7999 (off campus or cell phone).

After Hours:

If you are struggling with a mental health or personal crisis, call one of the following numbers to connect with resources for help. However if you are afraid that you might hurt yourself or someone else, call 911 immediately.

Free Crisis Hotline Numbers:

• Austin / Travis County 24 hour Crisis & Suicide hotline: 512-472-HELP (4357)
• The Williamson County 24 hour Crisis hotline: 1-800-841-1255
• Bastrop County Family Crisis Center hotline: 1-888-311-7755
• Hays County 24 Hour Crisis Hotline: 1-877-466-0660
• National Suicide Prevention Lifeline: 1-800-273-TALK (8255)
• Crisis Text Line: Text “home” to 741741
  • Substance Abuse and Mental Health Services Administration (SAMHSA) National Helpline:   1-800-662-HELP (4357)
• National Alliance on Mental Illness (NAMI) Helpline:1-800-950-NAMI (6264)

Illness

Any ACC student or employee with symptoms or exposure to the COVID-19 virus should inform their professor(s) or supervisor and complete the college’s self reporting form: