Faculty Syllabus

Course Syllabus
AUMT 2321 AUTOMOTIVE ELECTRICAL DIAGNOSIS AND REPAIR
T-TEN Section 001, synonym 53038
RRC | Room 5116.00

INSTRUCTOR INFORMATION & CONTACT

Instructor:   James Latham

Office:          Automotive Bldg. 5000 Room 5135.13

Office hours:         Noon to 1:00 pm or by appointment

Office #:       512-223-0354

Cell#:            512-217-7147

Email:          jlatham1@austincc.edu

 

COURSE DESCRIPTION
Repair of automotive electrical subsystems, lighting, instrumentation, and accessories. Emphasis on accurate diagnosis and proper repair methods using various troubleshooting skills and techniques. This course, in conjunction with AUMT 1307 and AUMT 2337, will prepare the student for the ASE A6 Automotive Electrical Certification exam.
 

Credit Hours: 3 College Credits

Weeks in the semester: 8 weeks

Class meeting times: Monday-Friday from 1:20 PM -4:10 PM

Class meeting location: Round Rock Campus Room# 5116.00

Class start date: Aug. 22

Final class date: Oct. 14

IMPORTANT DATES TO REMEMBER:

Labor Day Holiday (ACC Closed) --------------------- Sept. 5th

Veterans Day Holiday (ACC Closed) -------------------- Nov 11th

Thanksgiving Holiday (ACC closed) ----------- Nov. 24th - 25th

Last day to withdraw --------------------------- Oct 10th  

Last Exam/Last Day, Everything Due ----- Oct. 14th    

COURSE RATIONALE

Utilize safety procedures; locate and identify electrical faults of automotive electrical subsystems, lighting, instrumentation, and accessories and execute proper repair procedures to correct faults.  Includes diagnosis of internal and external circuits including the horn, headlights, wipers, power windows, and various multiplex systems.

 

PREREQUISITES

• AUMT 1291- Toyota Maintenance & Pre-delivery
• AUMT 1307- Automotive electrical systems

STUDENT LEARNING OUTCOMES & GENERAL EDUCATION COMPETENCIES

Overall Learning Outcomes with Final Skill Performances

1. Instructional Unit 1: (652) Voltage Drop without Multiplex
   1. Learning outcome: voltage drop diagnosis without multiplex

            i)   FSP (skills): voltage drop diagnosis without multiplex
 

1. Instructional Unit 2: Voltage Drop with Multiplex and Network Diagnostics
   1. Learning outcome: voltage drop diagnosis with multiplex
      1. FSP (skills): voltage drop diagnosis with multiplex
   2. Learning outcome: Network Communications, Signal and Component Testing
      1. FSP (written) Network Communication
      2. FSP (written) Signal and Component Testing
   3. Learning outcome: Body electrical network diagnosis with multiplex
      1. FSP (skills) Network fault diagnosis

REQUIRED TEXTS/MATERIALS/SOFTWARE

• ENGINE MANAGEMENT SYSTEM- ACCESS
  REQUIRED | By ELECTUDE

EDITION:   18

PUBLISHER:   ELECTUDE

ISBN:   978-0-357-36937-1
 

• TODAY’S TECHNICIAN: Automotive Electricity and Electronics
  OPTIONAL | By Hollembeak

EDITION:   6TH
Customized Edition for T-TEN

PUBLISHER:   CENGAGE

ISBN:  978-1-337-03363-3

INSTRUCTIONAL METHODOLOGY

Using a combination of computer based instruction, lecture, faculty demonstrations, and hands-on lab activities; students will practice towards mastery of all required ASEEF tasks.

STUDENT TECHNOLOGY SUPPORT

Austin Community College provides free, secure drive-up WiFi to students and employees in the parking lots of all campus locations. WiFi can be accessed seven days a week, 7 am to 11 pm. Additional details are available at https://www.austincc.edu/sts.

Students who do not have the necessary technology to complete their ACC courses can request to borrow devices from Student Technology Services. Available devices include iPads, webcams, headsets, calculators, etc. Students must be registered for a credit course, Adult Education, or Continuing Education course to be eligible. For more information, including how to request a device, visit http://www.austincc.edu/sts.

Student Technology Services offers phone, live-chat, and email-based technical support for students and can provide support on topics such as password resets, accessing or using Blackboard, access to technology, etc. To view hours of operation and ways to request support, visit http://www.austincc.edu/sts.

GRADING SYSTEM

All class grades will be posted in Blackboard.  You can check on your progress and see up to date grading in your Grade Center in Blackboard.
 

ATTENDANCE:  0%

A student cannot miss more than 10 hours of class time/instruction for a 4-semester credit hour class.  Instructor will keep track of late arrivals and early departure times. These times will be accumulative toward the 10-hour limit.  Once a student misses more than 10 hours, the student will be dropped from the class. 

For every class there will be a PIN number on the board that you will use to clock in using the attendance app in Blackboard.

You can miss no more than 2 classes and still achieve a passing grade. Once you’ve missed 3 classes, you must drop the class.

FINAL EXAMS:  40%

You will be given a post-test for this course. The post-test will count 40% of your total grade.  Posttest will be broken down in two sections. First is written and second is performance in lab. *Note: You can only take the final exams once you have completed all required Toyota E-Leaning modules for the course.

TOYOTA E-LEARNING MODULES:  20%

E-Modules will be assigned throughout all classes. This can be completed in class (time permitting) or as homework.

SAFETY TEST:  5%

The safety Electude modules will be required during the beginning of the semester. This completion will count for 5% of your final grade. You must complete your safety test before you are allowed to work in the shop area.
 

LABSHEETS + ELECTUDE:  35%

You will be required to complete assignments. This will count for 35% of your total grade. Your homework will be due before we discuss the material.  All dates will be posted in Blackboard and an email sent to your ACC email. No makeup for late assignments.

THE GRADING SCALE:

                               90-100 A

80-89   B

                                         70-79   C

60-69   D

0-59  F

COURSE POLICIES
 

1. Regular attendance is required. Only limited absences and tardies will be accepted if a grade better than a "D" is expected. *(1C-1, 4, 2A-4)
 

2. Students are required to maintain a "C" average, or a grade point average of 2.00. This means that the average of all classes must be a "C" in order to obtain either a certificate of completion, or degree. Students who either arrive late for class, leave early, and/or bring no tools cannot expect to complete lab assignments in a timely manner and receive a grade better than "D". For further information, see the sections on "graduation" and "Academic Suspension" in the Administration Information area of the current ACC Catalog. *(1A-1, 1C-1, 2, 4, 5, 2A-4)
 

3. Students are expected to purchase their own tools. A list of the minimum type and number of tools are furnished at the beginning of each semester. Each student will have his/her own tools available for shop work at beginning of each class period. Loaning or borrowing of tools between students is discouraged. Specialty tools, tools not on the student tool list, are available from the Tool Room. The college will furnish tools for students who are enrolled in the Introduction to Automotive class. Failure to bring tools after the first month of enrollment in the Automotive Program subjects each student to disciplinary action up to and including dismissal from the program.*(1C-5, 2A-2)

4. Safety is always first. Common sense and our certifying agency, ASEEF, require that all students wear safety glasses in the shop. Students without safety glasses will be prohibited from any shop activities.*(1C-2, 4, and 5)
 

5. Each student is strongly encouraged to participate in class. In any classroom situation that includes discussion and critical thinking, there are bound to be many differing viewpoints. These differences enhance the learning experience and create an atmosphere where students and instructors alike will be encouraged to think and learn. On sensitive and volatile topics, students may sometimes disagree not only with each other but also with the instructor. It is expected that faculty and students will respect the views of others when expressed in classroom discussions.
 

6. By applying to and registering at Austin Community College, students agree to abide by the Student Discipline Policy and Student Rights and Responsibilities regulations published in the ACC College Catalog and this Student Handbook. Acts prohibited by the college for which discipline may be administered include student profit associated with any lab project, scholastic dishonesty, including but not limited to cheating on an exam or quiz, plagiarizing, and unauthorized collaboration with another in preparing outside work. Academic work submitted by students shall be the result of their thought, research or self-expression. Academic work is defined as, but not limited to tests, quizzes, whether taken electronically or on paper, projects, either individual or group; classroom presentations, and homework.  Prohibited acts include disruptive conduct of any kind. Disruptive conduct is defined as, but not limited to:  Behavior that significantly interferes with or disrupts any ACC teaching, research, administrative, disciplinary, public service or other authorized activity. Behavior that threatens the health or safety of members of the ACC community, visitors to ACC, or participants at ACC-sponsored events, or willful negligence in the performance of lab projects. The minimum penalty for violation of these policies is a grade of "F" for the course.
 

7. Each ACC campus offers support services for students with documented physical or psychological disabilities. Students with disabilities must request reasonable accommodations through the Office for Students with Disabilities on the campus where they expect to take the majority of their classes. Students are encouraged to do so three weeks before the start of the semester.

TOOL POLICY:

You will have a T-TEN roll around toolbox assigned.  It is your responsibility to keep up with the tools at the end of each class day.  At the end of the semester, we will inventory and any missing tools will your financial responsibility.

AUTOMOBILES FOR SHOP WORK:

The T-TEN program at Austin Community College has received training vehicles and assets from Toyota Motor North America for use in T-TEN courses.  These are the primary training vehicles and assets.  Outside work will be strictly limited to Toyota, Lexus, and Scion vehicles where requested services fall into the course plan of the day.

CARE AND CLEANING OF TOOLS, EQUIPMENT, AND THE SHOP AREA:

All students will be expected to participate in shop and classroom cleanup at the end of each class period. Sufficient time will be allotted by the instructor for this purpose. All tools will be cleaned and put in the proper place before class will be dismissed.

ASE-EF:

The Automotive Service Excellence Education Foundation (ASE-EF) is the responsible body for the Automobile Technician Training Certification Program. The certification program is under the direct supervision of the board of trustees of The National Automotive Technician Education Foundation (ASE-EF). The purpose of the Automobile Technician Training Certification Program is to improve the quality of training offered at the secondary and post-secondary level. ACC is currently certified in all automotive areas.

Attendance/Class Participation

The College System believes that regular attendance in all classes is necessary and makes no distinction between excused and unexcused absences. Instructor will personally excuse within reason and at Instructor’s discretion. This applies only to the number of absences counted towards dropping a student, not daily/shop grades.

Withdrawal Policy
Students may be dropped from a course after accumulating absences in excess of 12.5% of the total hours of instruction (lecture and lab). For a 4 credit-hour lecture/lab course meeting 5 hours per week (80 hours of instruction), you can be dropped after 10 hours of absence. Administrative drops are at the discretion of the instructor. Failure to withdraw officially may result in a grade of F in the course. Do not expect the instructor to drop you! Students can also be dropped for Lack of progress, missed test/assignments, lack of pre-requisite, unprofessional behavior, horse play, safety violations, and any chemical influence.

It is the responsibility of each student to ensure that his or her name is removed from the rolls should they decide to withdraw from the class.  The instructor does, however, reserve the right to drop a student should he or she feel it is necessary.  If a student decides to withdraw, he or she should also verify that the withdrawal is recorded before the Final Withdrawal Date. 

The Final Withdrawal Date for this semester is October 10th.  The student is also strongly encouraged to keep any paperwork in case a problem arises.

Students are responsible for understanding the impact that withdrawal from a course may have on their financial aid, veterans’ benefits, and international student status.  Per state law, students enrolling for the first time in Fall 2007 or later at any public Texas college or university may not withdraw (receive a “W”) from more than six courses during their undergraduate college education. Some exemptions for good cause could allow a student to withdraw from a course without having it count toward this limit. Students are strongly encouraged to meet with an advisor when making decisions about course selection, course loads, and course withdrawals.

Missed Exam and Late Work Policies
 

TARDINESS POLOICY:

Students who are not present when role is taken will be marked tardy.  Excessive tardiness will affect your grade.

MAKE-UP POLICY:

All students that miss assignments must ask the instructor for make-up work. If make-up work is not asked for, it will not be given. All assignments with no grade at the end of the grading period will receive a grade of F for that particular assignment. Make-up work may not be identical to the original assignment.

LATE ASSIGNMENTS:

Assignments that are turned in late may have points deducted from them or may not be accepted at all at the instructor’s discretion.
 

Incompletes

An incomplete (grade of "I") will only be given for extenuating circumstances.  What constitutes “extenuating circumstances” is left to the instructor’s discretion.  If a grade of I is given, the remaining course work must be completed by a date set by the student and professor.  This date may not be later than two weeks prior to the end of the following semester.  A grade of I also requires completion and submission of the Incomplete Grade form, to be signed by the faculty member (and student if possible) and submitted to the department chair.

Students may request an Incomplete from their faculty member if they believe circumstances warrant.  The faculty member will determine whether the Incomplete is appropriate to award or not.  The following processes must be followed when awarding a student an I grade. 
 

1.      Prior to the end of the semester in which the “I” is to be awarded, the student must meet with the instructor to determine the assignments and exams that must be completed prior to the deadline date.  This meeting can occur virtually or in person.  The instructor should complete the Report of Incomplete Grade form.

2.      The faculty member will complete the form, including all requirements to complete the course and the due date, sign (by typing in name) and then email it to the student.  The student will then complete his/her section, sign (by typing in name), and return the completed form to the faculty member to complete the agreement.  A copy of the fully completed form can then be emailed by the faculty member to the student and the department chair for each grade of Incomplete that the faculty member submits at the end of the semester.   

3.      The student must complete all remaining work by the date specified on the form above.  This date is determined by the instructor in collaboration with the student, but it may not be later than the final withdrawal deadline in the subsequent long semester.  

4.      Students will retain access to the course Blackboard page through the subsequent semester in order to submit work and complete the course. Students will be able to log on to Blackboard and have access to the course section materials, assignments, and grades from the course and semester in which the Incomplete was awarded.  

5.      When the student completes the required work by the Incomplete deadline, the instructor will submit an electronic Grade Change Form to change the student’s performance grade from an “I” to the earned grade of A, B, C, D, or F. 
 

If an Incomplete is not resolved by the deadline, the grade automatically converts to an “F.”  Approval to carry an Incomplete for longer than the following semester or session deadline is not frequently granted.

COLLEGE POLICIES

Health & Safety Protocols

Operational areas of ACC campuses and centers are fully open and accessible through all public entrances.  While some health & safety protocols are no longer mandatory, the college encourages its staff, faculty, and students to be mindful of the well-being of all individuals on campus.  If you feel sick, feverish, or unwell, please do not come to campus.
 

Some important things to remember:

• If you have not done so, ACC encourages all students, faculty, and staff to get vaccinated. COVID-19 vaccines are now widely available throughout the community. Visit www.vaccines.gov/ to find a vaccine location near you.
   
• If you are experiencing COVID-19-related symptoms, please get a COVID-19 test as soon as possible before returning to an ACC facility. Testing is now widely available.
   
• If you test positive, please report it on the ACC self-reporting tool located here.
   
• ACC continues to welcome face masks on campus.  Per CDC guidelines, face masks remain a good way to protect yourself from COVID-19.  The college cannot mandate indoor masking, but is encouraging it during this spike in cases as a result of the Delta variant.
   
• The college asks that we all continue to respect the personal space of others. We are encouraging 3 feet of social distancing.
   
• Please be sure to carry your student, faculty, or staff ID badge at all times while on campus.
   

Because of the ever-changing situation, please go to ACC’s Covid website at https://www.austincc.edu/coronavirus?ref=audiencemenu for the latest updates and guidance.
 

Statement on Academic Integrity

Austin Community College values academic integrity in the educational process.  Acts of academic dishonesty/misconduct undermine the learning process, present a disadvantage to students who earn credit honestly, and subvert the academic mission of the institution. The potential consequences of fraudulent credentials raise additional concerns for individuals and communities beyond campus who rely on institutions of higher learning to certify students' academic achievements and expect to benefit from the claimed knowledge and skills of their graduates. Students must follow all instructions given by faculty or designated college representatives when taking examinations, placement assessments, tests, quizzes, and evaluations.  Actions constituting scholastic dishonesty include, but are not limited to, plagiarism, cheating, fabrication, collusion, falsifying documents, or the inappropriate use of the college’s information technology resources.  Further information is available at https://www.austincc.edu/about-acc/academic-integrity-and-disciplinary-process

Student Rights & Responsibilities

Students at ACC have the same rights and protections under the Constitution of the United States. These rights include freedom of speech, peaceful assembly, petition and association. As members of the community, students have the right to express their own views, but must also take responsibility for according the same rights to others and not interfere or disrupt the learning environment. Students are entitled to fair treatment, are expected to act consistently with the values of the college, and obey local, state, and federal laws. www.austincc.edu/srr

As a student of Austin Community College you are expected to abide by the Student Standards of Conduct. https://www.austincc.edu/students/students-rights-and-responsibilities/student-standards-of-conduct 

Senate Bill 212 and Title IX Reporting Requirements 

Under Senate Bill 212 (SB 212), the faculty and all College employees are required to report any information concerning incidents of sexual harassment, sexual assault, dating violence, and stalking committed by or against an ACC student or employee. Federal Title IX law and College policy also require reporting incidents of sex- and gender-based discrimination and sexual misconduct. This means faculty and non-clinical counseling staff cannot keep confidential information about any such incidents that you share with them.

If you would like to talk with someone confidentiality, please contact the District Clinical Counseling Team who can connect you with a clinical counselor on any ACC campus:  (512) 223-2616, or to schedule online:  https://www.austincc.edu/students/counseling . 

While students are not required to report, they are encouraged to contact the Compliance Office for resources and options:  Charlene Buckley, District Title IX Officer, (512) 223-7964; compliance@austincc.edu.

If a student makes a report to a faculty member, the faculty member will contact the District Title IX Officer for follow-up.

Student Complaints

A defined process applies to complaints about an instructor or other college employee. You are encouraged to discuss concerns and complaints with college personnel and should expect a timely and appropriate response. When possible, students should first address their concerns through informal conferences with those immediately involved; formal due process is available when informal resolution cannot be achieved.

Student complaints may include (but are not limited to) issues regarding classroom instruction, college services and offices on the basis of actual or perceived race, color, national origin, religion, age, gender, gender identity, sexual orientation, political affiliation, or disability.

Further information about the complaints process, including the form used to submit complaints, is available at: http://www.austincc.edu/students/students-rights-and-responsibilities/student-complaint-procedures

Statement on Privacy

The Family Educational Rights and Privacy Act (FERPA) protects confidentiality of students’ educational records. Grades cannot be provided by faculty over the phone, by e-mail, or to a fellow student.

*Class grades for this course will be posted in Blackboard.

Recording Policy

To ensure compliance with the Family Education Rights and Privacy Act (FERPA), student recording of class lectures or other activities is generally prohibited without the explicit written permission of the instructor and notification of other students enrolled in the class section.  Exceptions are made for approved accommodations under the Americans with Disabilities Act. 

Recording of lectures and other class activities may be made by faculty to facilitate instruction, especially for classes taught remotely through Blackboard Collaborate or another platform.  Participation in such activities implies consent for the student to be recorded during the instructional activity.  Such recordings are intended for educational and academic purposes only.

Safety Statement

Health and safety are of paramount importance in classrooms, laboratories, and field activities. Students are expected to learn and comply with ACC environmental, health and safety procedures and agree to follow ACC safety policies.  Emergency Procedures posters and Campus Safety Plans are posted in each classroom and should be reviewed at the beginning of each semester.  All incidents (injuries/illness/fire/property damage/near miss) should be immediately reported to the course instructor. Additional information about safety procedures and how to sign up to be notified in case of an emergency can be found at http://www.austincc.edu/emergency

Everyone is expected to conduct themselves professionally with respect and courtesy to all. Anyone who thoughtlessly or intentionally jeopardizes the health or safety of another individual may be immediately dismissed from the day’s activity and will be referred to the Dean of Student Services for disciplinary action.

In the event of disruption of normal classroom activities due to an emergency situation or an outbreak of illness, the format for this course may be modified to enable completion of the course. In that event, students will be provided an addendum to the class syllabus that will supersede the original version.

Campus Carry

The Austin Community College District concealed handgun policy ensures compliance with Section 411.2031 of the Texas Government Code (also known as the Campus Carry Law), while maintaining ACC’s commitment to provide a safe environment for its students, faculty, staff, and visitors.  Beginning August 1, 2017, individuals who are licensed to carry (LTC) may do so on campus premises except in locations and at activities prohibited by state or federal law, or the college’s concealed handgun policy. 

It is the responsibility of license holders to conceal their handguns at all times.  Persons who see a handgun on campus are asked to contact the ACC Police Department by dialing 512-223-1231.   Please refer to the concealed handgun policy online at http://austincc.edu/campuscarry
 

Discrimination Prohibited

The College seeks to maintain an educational environment free from any form of discrimination or harassment including but not limited to discrimination or harassment on the basis of race, color, national origin, religion, age, sex, gender, sexual orientation, gender identity, or disability.

Faculty at the College are required to report concerns regarding sexual misconduct (including all forms of sexual harassment and sex and gender-based discrimination) to the Manager of Title IX/Title VI/ADA Compliance.  Licensed clinical counselors are available across the District and serve as confidential resources for students.

Additional information about Title VI, Title IX, and ADA compliance can be found in the ACC Compliance Resource Guide available at: https://drive.google.com/file/d/1o55xINAWNvTYgI-fs-JbDyuaMFDNvAjz/view

Use of ACC email

All College e-mail communication to students will be sent solely to the student’s ACCmail account, with the expectation that such communications will be read in a timely fashion. ACC will send important information and will notify students of any college- related emergencies using this account. Students should only expect to receive email communication from their instructor using this account.  Likewise, students should use their ACCmail account when communicating with instructors and staff.  Information about ACC email accounts, including instructions for accessing it, are available at:  http://www.austincc.edu/help/accmail/questions-and-answers

Use of the Testing Center

For Fall, 2021, the Testing Centers will allow only limited in person testing and testing time will be limited to the standard class time, typically one and one-half hours.  Specifically, only the following will be allowed in the Testing Centers:

• Student Accessibility Services (SAS) Testing: All approved SAS testing
• Assessments Tests: Institutionally approved assessment tests (e.g., TSIA or TABE)
• Placement Tests: Placement tests (e.g., ALEKS)
• Make-Up Exams (for students who missed the original test): Make-up testing is available for all lecture courses but will be limited to no more than 25% of students enrolled in each section for each of four tests

• Programs incorporating industry certification exams: Such programs (e.g., Microsoft, Adobe, etc.) may utilize the ACC Business Assessment Center for the industry certification exams (BACT) at HLC or RRC

All assessments for this course will be executed through Blackboard.  A hands on portion may be added to the mid-term exam and/or course final exam.

STUDENT SUPPORT SERVICES
 

The success of our students is paramount, and ACC offers a variety of support services to help, as well as providing numerous opportunities for community engagement and personal growth.

Student Support

ACC strives to provide exemplary support to its students and offers a broad variety of opportunities and services.  Information on these campus services and resources is available at  http://www.austincc.edu/students.  A comprehensive array of student support services is available online at:

https://www.austincc.edu/coronavirus/remote-student-support 

Student Accessibility Services

Austin Community College (ACC) is committed to providing a supportive, accessible, and inclusive learning environment for all students.  Each campus offers support services for students with documented disabilities. Students with disabilities who need classroom, academic or other accommodations must request them through Student Accessibility Services (SAS).

Students are encouraged to request accommodations when they register for courses or at least three weeks before the start of each semester they are enrolled, otherwise the provision of accommodations may be delayed.  Students who have received approval for accommodations from SAS for this course must provide the instructor with the legal document titled “Notice of Approved Accommodations (NAA)” from SAS.

Until the instructor receives the NAA from the student accommodations should not be provided.  Once the NAA is received, accommodations must be provided.  Accommodations are not retroactive, so it is in the student’s best interest to deliver the NAA on the first day of class.  

Please contact SAS@austincc.edu for more information.

Academic Support

ACC offers academic support services on all of its campuses. These services, which include online tutoring, academic coaching, and supplemental instruction, are free to enrolled ACC students. Tutors are available in a variety of subjects ranging from accounting to pharmacology. Students may receive these services on both a drop-in and referral basis. 

An online tutor request can be made here:

https://de.austincc.edu/bbsupport/online-tutoring-request/

Additional tutoring information can be found here:

austincc.edu/onlinetutoring

Library Services

ACC Library Services will be offering both in-person and extensive online services for Fall 2021, with research and assignment assistance available in-person during limited hours of service. Although all college services are subject to change this fall, plans include ACC students signing up for study space and use of computers at open libraries, extensive online instruction in classes, online reference assistance 24/7 and reference with ACC faculty librarians. In addition, currently enrolled students, faculty and staff can access Library Services online (also 24/7) via the ACC Library website and by using their ACCeID to access all online materials (ebooks, articles from library databases, and streaming videos). ACC Libraries offer these services in numerous ways such as: "Get Help from a Faculty Librarian: the 24/7 Ask a Librarian chat service," an online form for in-depth research Q and A sessions, one-on-one video appointments, email, and phone (voicemail is monitored regularly).

• Library Website: http://library.austincc.edu
• Library Information & Services during COVID-19: https://researchguides.austincc.edu/LSinfoCOVID19
• Ask a Librarian 24/7 chat and form: https://library.austincc.edu/help/ask.php
• Library Hours of Operation by Location: https://library.austincc.edu/loc/
• Email: library@austincc.edu

Student Organizations

ACC has over seventy student organizations, offering a variety of cultural, academic, vocational, and social opportunities.  They provide a chance to meet with other students who have the same interests, engage in service-learning, participate in intramural sports, gain valuable field experience related to career goals, and much else.  Student Life coordinates many of these activities, and additional information is available at http://sites.austincc.edu/sl/.

Personal Support

Resources to support students are available at every campus. To learn more, ask your professor or visit the campus Support Center. All resources and services are free and confidential. Some examples include, among others:

• Food resources including community pantries and bank drives can be found here:

https://www.centraltexasfoodbank.org/food-assistance/get-food-now

• Assistance with childcare or utility bills is available at any campus Support Center: http://www.austincc.edu/students/support-center.
• The Student Emergency Fund can help with unexpected expenses that may cause you to withdraw from one or more classes: http://www.austincc.edu/SEF.
• Help with budgeting for college and family life is available through the Student Money Management Office: http://sites.austincc.edu/money/.  

A full listing of services for student parents is available at: https://www.austincc.edu/students/child-care

• The CARES Act Student Aid will help eligible students pay expenses related to COVID-19: 

https://www.austincc.edu/coronavirus/cares-act-student-aid.   

Mental health counseling services are available throughout the ACC Student Services District to address personal and or mental health concerns: http://www.austincc.edu/students/counseling .

If you are struggling with a mental health or personal crisis, call one of the following numbers to connect with resources for help.  However, if you are afraid that you might hurt yourself or someone else, call 911 immediately.

Free Crisis Hotline Numbers:

• Austin / Travis County 24-hour Crisis & Suicide hotline: 512-472-HELP (4357)
• The Williamson County 24-hour Crisis hotline: 1-800-841-1255
• Bastrop County Family Crisis Center hotline: 1-888-311-7755
• Hays County 24 Hour Crisis Hotline: 1-877-466-0660
• National Suicide Prevention Lifeline: 1-800-273-TALK (8255)
• Crisis Text Line: Text “home” to 741741
  • Substance Abuse and Mental Health Services Administration (SAMHSA) National Helpline:   1-800-662-HELP (4357)
• National Alliance on Mental Illness (NAMI) Helpline:1-800-950-NAMI (6264)