CHEM 1311 - General Chemistry I Lecture
Syllabus for In-Person Class
Fall 2022

Instructor: Dr. Debbie Sackett
e-mail address: dsackett@austincc.edu
office: RGC 1333.03 (building 1000, enter through 1333.00)
office phone number: 512-223-3314

COURSE DESCRIPTION

Covers the fundamental facts, laws, principles, theories, and concepts of chemistry necessary for further work in science or science-related subjects. Stresses atomic structure, periodic properties of matter, chemical bonding, and molecular geometry of organic and inorganic molecules, states of matter, stoichiometry, and properties of solutions.

Prerequisites: One year of high school chemistry or CHEM 1405 (CHEM 1305 & 1105) AND MATH 1314 (college algebra) OR MATH 1342 (elementary statistics) or the equivalent. Students may need to show proof of adequate math preparation. In lieu of college algebra/elementary statistics, an ALEKS test score or appropriate high school math preparation can be evaluated by the instructor. Students who do not have the proper prerequisites will be dropped from the class.

 Co-requisite: CHEM 1111

Instructional Methodology: This is an in-person lecture.

Course Rationale: This course covers the fundamental facts; laws, principles, theories and concepts of chemistry necessary for further work in science or science related subjects.

COURSE MATERIALS

Textbook: The textbook – Chemistry from OpenStax, 2e – is available for free online.  If you prefer, you can also get a print version at a very low cost. The book is available in web view and PDF for free. You can also choose to purchase on iBooks or get a print version via the campus bookstore or from OpenStax on Amazon.com.

To access the book, go to: https://openstax.org/details/books/chemistry-2e

Calculator: You will need a scientific (NOT graphing) calculator for lecture activities and exams.

Internet and computer access: You will need to have internet access in order to watch recorded lecture videos (optional). You will need to print lecture outlines and perhaps homework assignments. Everything can be accomplished on campus.

For additional information on technology support for students, see the technology support statement on the last page of this syllabus.

COURSEWORK, EVALUATION, AND GRADING

Lecture Notes: An outline of the lecture notes for students can be found in Blackboard. Once a unit of material is complete, the instructor’s copy of the notes (with all of the information filled in) will be posted upon completion of the material in class.

Lectures will be delivered during the schedule class time. Students can print the outlines and fill in the notes during lecture. Another option is that a student can simply watch the lectures, and print or study from the instructor completed notes at the end of a unit.

Homework
Graded: There will be 23 graded homework assignments; approximately one per lecture. Each assignment will be worth 5 points. Your homework grade will be based on the 18 highest grades, totaling 90 possible points or 15% of your total grade. These will be available in Blackboard. You will be expected to upload your work/answers as a pdf file into the Blackboard link. More specific instructions will be provided in Blackboard.

Ungraded: Recommended homework will be assigned for each unit, but not graded. Exam questions will come from the homework as well as lecture notes, so it is suggested you work all the assigned problems. Answer keys to the homework are available.

Orientation Quiz: There will be a mandatory orientation quiz that must be completed in order to access certain class materials. This quiz is worth 10 points.

Additional Quizzes: There will be five course-specific quizzes, integrating concepts learned during different parts of the semester. Each of these activities will be worth 10 points. You are encouraged to seek help from me, you classmates and others to complete these assignments.

The total score for the quizzes (including the orientation quiz) is 60 points or 10% of your grade.

Exams: There will be five regular exams. These exams will be given in class on the tentative dates shown below. Dates may change if college closure(s) directly affect the class.

If you miss an exam, you must contact me as soon as possible in order to arrange a makeup. This will very likely be offered through the testing center, no more than two days after the scheduled exam date. You must have a compelling, documented reason for missing the exam (e.g., hospitalization or incarceration).

There is a comprehensive final, worth 90 points. The final exam is optional. You can take this exam if you wish to replace a lower grade on a previous exam with the grade from the final exam. If you take the final exam and it is your lowest grade, it will be the dropped grade.

Grading: Your final grade is based on your 5 highest exam grades. the homework grades and the discussion board grade. There is no extra credit or alternatives to these grades.

A standard scale will be used to assign a final grade in the class, as illustrated in the table below.

LECTURE OUTLINE, TEXTBOOK REFERENCES & CALENDAR

*Test dates are tentative and will be confirmed/changed with an announcement on Blackboard.

Other important dates include:

Last day to drop without receiving a ‘W’ on your transcript: 9/7/22

Last day to withdraw from the class: 11/17/22

GENERAL COURSE INFORMATION AND POLICIES

Attendance Policy: You are not required to attend lecture; however, your life will be so much easier if you do attend class.

Academic Integrity: Consider the following guidelines when accessing information for this class.

Graded homework and quizzes: You may use all manner of resources to complete quizzes and homework. My goal is for you to collaborate with each other and to find resources (in addition to me) to help you be successful.

Exams: You are to use your knowledge and a limited amount of class materials (defined within the exam preparation folder in Blackboard).

Incomplete Grade Policy: An instructor may award a grade of “I” (Incomplete) if a student was unable to complete all of the objectives for the passing grade in a course due to medical/emergency reasons. Incompletes can be given if you complete 75% of the course work with at least a 70% average. An incomplete grade cannot be carried beyond the established date in the following semester. The completion date is determined by the instructor but may not be later than the final deadline for withdrawal in the subsequent semester.

Withdrawal Policy: It is the responsibility of each student to ensure that his or her name is removed from the roll should he or she decides to withdraw from the class. The instructor will not drop students, except if the student:

• does not have the proper prerequisites for the class
• has not successfully completed the orientation quiz by the deadline

If a student decides to withdraw, he or she should also verify that the withdrawal is submitted before the Final Withdrawal Date. The student is also strongly encouraged to retain their copy of the withdrawal form for their records. Students who enroll for the third or subsequent time in a course taken since Fall 2002, may be charged a higher tuition rate, for that course. State law permits students to withdraw from no more than six courses during their entire undergraduate career at Texas public colleges or universities. With certain exceptions, all course withdrawals automatically count towards this limit. Details regarding this policy can be found in the ACC college catalog.

The drop deadline is November 17th, 2022. The lecture and the lab are required in each chemistry course. If a student drops/withdraws from one section of the course, they must drop/withdraw from the corequisite.

If you stop attending class and do not withdraw yourself from the course, you will receive a grade of F for the semester. Reinstatement into a course after withdrawing is only possible if the student was withdrawn through college error. 

COMMON COURSE OBJECTIVES

Matter and Measurement

• Definitions of basic chemistry, scientific terms, and scientific method
• Identify and distinguish between chemical and physical properties and changes
• Identify and distinguish between elements, compounds and mixtures, including solutions
• Set up and solve problems by the factor label method or dimensional analysis
• Determine the number of significant figures in the result of a calculation and be able to write the result in scientific notation
• Carry out conversions within the metric system

Atoms and Elements

• Composition of atoms
• Subatomic particles of the atom and their relative charges, masses, and their location in the atom, distinguish isotopes
• Classify elements using terminology of the periodic table

Atomic Structure

• Bohr Theory
• Quantum numbers, their values, and their significance
• Uncertainty principle; Pauli Exclusion principle; Hund’s Rule; Aufbau Rule
• Atomic orbital and the shapes of orbitals

Atomic Electron Configurations and Chemical Periodicity

• Magnetic properties of an atom as either paramagnetic or diamagnetic
• Ground state electron configuration and orbital box diagram of the elements and their ions
• Relative magnitudes of atomic radii, ionization energies, and electron affinities of the elements and their ions
• Trends in chemical reactivity of the elements based on their location in the periodic table

Thermochemistry

• First Law of Thermodynamics: Enthalpy, Energy, Work and Heat
• Calorimeter (constant-pressure and constant volume), Internal energy, E
• Relationship between E and H
• Bond energy and H
• Hess’s law

Bonding and Molecular Structure

• Lewis structures for ionic compounds
• Bonding in ionic compounds
• Lewis structures (including resonance structures) for polyatomic ions and covalent compounds
• Electronegativity and the trends in electronegativity of the elements
• Rules of VSEPR to determine the shapes of polyatomic ions and molecules
• Formal charges on the atoms in a molecule or ion
• Covalent bonds as polar or non-polar
• Polarity of a molecule and the direction of the dipole moment
• Bond order, bond length, bond energy and their relationship
• Bonding and Molecular Structure: Orbital Hybridization and Molecular Orbitals
• Bonding within simple molecules in terms of valence bond theory
• Hybridization of simple molecules
• Bonding within simple molecules in terms of molecular orbital theory
• Molecular orbital configuration for simple diatomic molecules

Molecules, Ions, and Their Compounds

• Classify compounds as ionic or molecular
• Names and formulas for ions and ionic compounds
• Names and formulas for acids
• Names and formulas for simple molecular compounds
• Formula masses (also called formula weights), molecular weights, and molar masses of compounds
• Empirical formulas from composition data
• Distinguish between empirical formula, molecular formula, and structural formula
• Molecular formula for a molecular compound given the empirical formula and the molar mass

Chemical Equations and Stoichiometry

• Balance chemical equations from reaction descriptions and use of common reaction abbreviations (s, l, aq, g)
• Mole concept
• Distinguish between formula mass, molecular weight, and molar mass
• Calculations involving moles, masses, and number of particles
• Stoichiometry calculations including percent yield and limiting reagent

Reactions in Aqueous Solution

• Classify substances as strong electrolytes, weak electrolytes, or non-electrolytes
• Chemical equation for the dissociation of ionic compounds in water
• Classify acids and bases as strong or weak
• Solubility rules
• Complete balanced, complete ionic and net ionic equations for precipitation and acid-base reactions
• Oxidation numbers of elements in substances
• Calculations involving molarities, amount of solute and volume of solution, and titrations
• Calculations involving dilutions
• Stoichiometry calculations involving solutions

Gases and their Properties

• • Calculations using Boyle’s law, Charles’s law, the combined gas law, the ideal gas law, and Dalton’s Law
  • Stoichiometry calculations involving gases
  • Kinetic Molecular Theory as it applies to gases

Liquids and Solids

• • Intermolecular Attractions and Phase Changes
  • Physical Processes and Properties of Liquids
  • Melting Point/Boiling Point
  • Phase Changes of Matter and Phase Diagrams

STUDENT LEARNING OUTCOMES

Upon successful completion of this course, students will:

1. Understand the states of matter and the difference among elements, compounds and mixtures.
2. Understand SI units and use dimensional analysis to perform calculations correctly with proper attention to units and to express results to the correct number of significant figures.
3. Determine empirical and molecular formulas from empirical data.
4. Understand the basic concepts of the quantum theory, determine the electronic configurations of the atoms, and use periodic table to make predictions about trend in their atomic properties.
5. Understand theories of concept of thermochemistry.
6. Use Hess’s law.
7. Understand theories of chemical bonding, Lewis dot structures, and determine the molecular geometry of molecules using VSEPR theory.
8. Understand the polar and nonpolar covalent compounds, hybridization, and molecular orbital theory.
9. Understand formal charges, and resonance theory.
10. Determine name and formulas of molecular compounds, ionic compounds, and acids.
11. Identify basic types of chemical reactions and write molecular, total and net-ionic equations.
12. Balance chemical equations and use stoichiometric relationships and the mole concept to calculate product (percent of yield) and reactant amounts and identify the limiting reactants.
13. Calculate and utilize solution concentration units such as molarity.
14. Understand the gas laws and kinetic molecular theory.
15. Explain the intermolecular attractive forces that determine the properties of the states of the matter and phase behavior.

GENERAL EDUCATION COMPETENCIES

Upon completion of this course, students will demonstrate competence in:

• Critical Thinking

Gathering, analyzing, synthesizing, evaluating and applying information.

• Interpersonal Skills

Interacting collaboratively to achieve common goals.

• Quantitative and Empirical Reasoning

Applying mathematical, logical and scientific principles and methods.

• Technology Skills

Using appropriate technology to retrieve, manage, analyze, and present information.

• Written, Oral and Visual Communication
  Communicating effectively, adapting to purpose, structure, audience, and media

COLLEGE POLICIES

Health & Safety Protocols
Operational areas of ACC campuses and centers are fully open and accessible through all public entrances.  While some health & safety protocols are no longer mandatory, the college encourages its staff, faculty, and students to be mindful of the well-being of all individuals on campus.  If you feel sick, feverish, or unwell, please do not come to campus.

Some important things to remember:

• If you have not done so, ACC encourages all students, faculty, and staff to get vaccinated. COVID-19 vaccines are now widely available throughout the community. Visit www.vaccines.gov/ to find a vaccine location near you.
• Campuses are open to faculty, staff, and students.  The college and its departments and offices may invite internal and external guests to their events and activities, though access is still restricted for external parties seeking to host activities at ACC.  The college’s Appian Health Screening App remains available to everyone who visits campus. This continues to be a good way to check your own health before coming to class or work. 
• If you are experiencing COVID-19-related symptoms, please get a COVID-19 test as soon as possible before returning to an ACC facility.  Testing is now widely available.  To find testing locations near you, click this link.
• If you test positive, please report it on the ACC self-reporting tool located here.
• ACC continues to welcome face masks on campus.  Per CDC guidelines, face masks remain a good way to protect yourself from COVID-19. 
• The college asks that we all continue to respect the personal space of others. We are encouraging 3 feet of social distancing.
• Please be sure to carry your student, faculty, or staff ID badge at all times while on campus.

Because of the everchanging situation, please go to ACC’s Covid website at https://www.austincc.edu/coronavirus?ref=audiencemenu for the latest updates and guidance.

Statement on Academic Integrity
Austin Community College values academic integrity in the educational process. Acts of academic dishonesty/misconduct undermine the learning process, present a disadvantage to students who earn credit honestly, and subvert the academic mission of the institution. The potential consequences of fraudulent credentials raise additional concerns for individuals and communities beyond campus who rely on institutions of higher learning to certify students' academic achievements, and expect to benefit from the claimed knowledge and skills of their graduates. Students must follow all instructions given by faculty or designated college representatives when taking examinations, placement assessments, tests, quizzes, and evaluations. Actions constituting scholastic dishonesty include, but are not limited to, plagiarism, cheating, fabrication, collusion, falsifying documents, or the inappropriate use of the college’s information technology resources. Further information is available at:

https://www.austincc.edu/about-acc/academic-integrity-and-disciplinary-process

Student Rights & Responsibilities
Students at ACC have the same rights and protections under the Constitution of the United States. These rights include freedom of speech, peaceful assembly, petition and association. As members of the community, students have the right to express their own views, but must also take responsibility for according the same rights to others and not interfere or disrupt the learning environment. Students are entitled to fair treatment, are expected to act consistently with the values of the college, and obey local, state, and federal laws. www.austincc.edu/srr

As a student of Austin Community College you are expected to abide by the Student Standards of Conduct. https://www.austincc.edu/students/students-rights-and-responsibilities/student-standards-of-conduct 

Senate Bill 212 and Title IX Reporting Requirements 

Under Senate Bill 212 (SB 212), the faculty and all College employees are required to report any information concerning incidents of sexual harassment, sexual assault, dating violence, and stalking committed by or against an ACC student or employee. Federal Title IX law and College policy also require reporting incidents of sex- and gender-based discrimination and sexual misconduct. This means faculty and non-clinical counseling staff cannot keep confidential information about any such incidents that you share with them.

If you would like to talk with someone confidentiality, please contact the District Clinical Counseling Team who can connect you with a clinical counselor on any ACC campus:  (512) 223-2616, or to schedule online:  https://www.austincc.edu/students/counseling.

While students are not required to report, they are encouraged to contact the Compliance Office for resources and options:  Charlene Buckley, District Title IX Officer, (512) 223-7964; compliance@austincc.edu.

If a student makes a report to a faculty member, the faculty member will contact the District Title IX Officer for follow-up.

Student Complaints
A defined process applies to complaints about an instructor or other college employee. You are encouraged to discuss concerns and complaints with college personnel and should expect a timely and appropriate response. When possible, students should first address their concerns through informal conferences with those immediately involved; formal due process is available when informal resolution cannot be achieved.

Student complaints may include (but are not limited to) issues regarding classroom instruction, college services and offices on the basis of actual or perceived race, color, national origin, religion, age, gender, gender identity, sexual orientation, political affiliation, or disability.

Further information about the complaints process, including the form used to submit complaints, is available at: http://www.austincc.edu/students/students-rights-and-responsibilities/student-complaint-procedures

Statement on Privacy
The Family Educational Rights and Privacy Act (FERPA) protects confidentiality of students’ educational records. Grades cannot be provided by faculty over the phone, by e-mail, or to a fellow student.

Recording Policy

To ensure compliance with the Family Education Rights and Privacy Act (FERPA), student recording of class lectures or other activities is generally prohibited without the explicit written permission of the instructor and notification of other students enrolled in the class section. Exceptions are made for approved accommodations under the Americans with Disabilities Act. 

Recording of lectures and other class activities may be made by faculty to facilitate instruction, especially for classes taught remotely through Blackboard Collaborate or another platform. Participation in such activities implies consent for the student to be recorded during the instructional activity.  Such recordings are intended for educational and academic purposes only.

Safety Statement
Health and safety are of paramount importance in classrooms, laboratories, and field activities. Students are expected to learn and comply with ACC environmental, health and safety procedures and agree to follow ACC safety policies.  Emergency Procedures posters and Campus Safety Plans are posted in each classroom and should be reviewed at the beginning of each semester.  All incidents (injuries/illness/fire/property damage/near miss) should be immediately reported to the course instructor. Additional information about safety procedures and how to sign up to be notified in case of an emergency can be found at http://www.austincc.edu/emergency

Everyone is expected to conduct themselves professionally with respect and courtesy to all. Anyone who thoughtlessly or intentionally jeopardizes the health or safety of another individual may be immediately dismissed from the day’s activity and will be referred to the Dean of Student Services for disciplinary action.

In the event of disruption of normal classroom activities due to an emergency situation or an outbreak of illness, the format for this course may be modified to enable completion of the course. In that event, students will be provided an addendum to the class syllabus that will supersede the original version.

Campus Carry
The Austin Community College District concealed handgun policy ensures compliance with Section 411.2031 of the Texas Government Code (also known as the Campus Carry Law), while maintaining ACC’s commitment to provide a safe environment for its students, faculty, staff, and visitors. Beginning August 1, 2017, individuals who are licensed to carry (LTC) may do so on campus premises except in locations and at activities prohibited by state or federal law, or the college’s concealed handgun policy. In addition, concealed weapons are not allowed on ACC-sponsored field trips where the school owns or has chartered or leased vehicles for transportation.

It is the responsibility of license holders to conceal their handguns at all times. Persons who see a handgun on campus are asked to contact the ACC Police Department by dialing 222 from a campus phone or 512-223-7999. Please refer to the concealed handgun policy online at http://austincc.edu/campuscarry.

Discrimination Prohibited
The College seeks to maintain an educational environment free from any form of discrimination or harassment including but not limited to discrimination or harassment on the basis of race, color, national origin, religion, age, sex, gender, sexual orientation, gender identity, or disability.

Faculty at the College are required to report concerns regarding sexual misconduct (including all forms of sexual harassment and sex and gender-based discrimination) to the Manager of Title IX/Title VI/ADA Compliance. Licensed clinical counselors are available across the District and serve as confidential resources for students.

Additional information about Title VI, Title IX, and ADA compliance can be found in the ACC Compliance Resource Guide available at: https://drive.google.com/file/d/1o55xINAWNvTYgI-fs-JbDyuaMFDNvAjz/view

Use of ACC email
All College e-mail communication to students will be sent solely to the student’s ACCmail account, with the expectation that such communications will be read in a timely fashion. ACC will send important information and will notify students of any college- related emergencies using this account. Students should only expect to receive email communication from their instructor using this account. Likewise, students should use their ACCmail account when communicating with instructors and staff.

Information about ACC email accounts, including instructions for accessing it, are available at: http://www.austincc.edu/help/accmail/questions-and-answers.

Use of the Testing Center

The Testing Centers will allow only limited in person testing and testing time will be limited to the standard class time, typically one and one-half hours.  Specifically, only the following will be allowed in the Testing Centers:

• Student Accessibility Services (SAS) Testing: All approved SAS testing
• Assessments Tests: Institutionally approved assessment tests (e.g., TSIA or TABE)
• Placement Tests: Placement tests (e.g., ALEKS)
• Make-Up Exams (for students who missed the original test): Make-up testing is available for all lecture courses but will be limited to no more than 25% of students enrolled in each section for each of four tests

• Programs incorporating industry certification exams: Such programs (e.g., Microsoft, Adobe, etc.) may utilize the ACC Business Assessment Center for the industry certification exams (BACT) at HLC or RRC

STUDENT SUPPORT SERVICES

The success of our students is paramount, and ACC offers a variety of support services to help, as well as providing numerous opportunities for community engagement and personal growth.

Student Support
ACC strives to provide exemplary support to its students and offers a broad variety of opportunities and services.  Information on these campus services and resources is available at  http://www.austincc.edu/students.  A comprehensive array of student support services is available online at:

https://www.austincc.edu/coronavirus/remote-student-support 

Student Accessibility Services
Austin Community College (ACC) is committed to providing a supportive, accessible, and inclusive learning environment for all students.  Each campus offers support services for students with documented disabilities. Students with disabilities who need classroom, academic or other accommodations must request them through Student Accessibility Services (SAS).

Students are encouraged to request accommodations when they register for courses or at least three weeks before the start of each semester they are enrolled, otherwise the provision of accommodations may be delayed.  Students who have received approval for accommodations from SAS for this course must provide the instructor with the legal document titled “Notice of Approved Accommodations (NAA)” from SAS.

Until the instructor receives the NAA from the student accommodations should not be provided.  Once the NAA is received, accommodations must be provided.  Accommodations are not retroactive, so it is in the student’s best interest to deliver the NAA on the first day of class.  

Please contact SAS@austincc.edu for more information.

Academic Support
ACC offers academic support services on all of its campuses. These services, which include online tutoring, academic coaching, and supplemental instruction, are free to enrolled ACC students. Tutors are available in a variety of subjects ranging from accounting to pharmacology. Students may receive these services on both a drop-in and referral basis. 

An online tutor request can be made here:

https://de.austincc.edu/bbsupport/online-tutoring-request/

Additional tutoring information can be found here: austincc.edu/onlinetutoring

Library Services
ACC Library Services offers both in-person and extensive online services, with research and assignment assistance available in-person during limited hours of service. Although all college services are subject to change, plans include ACC students signing up for study space and use of computers at open libraries, extensive online instruction in classes, online reference assistance 24/7 and reference with ACC faculty librarians. In addition, currently enrolled students, faculty and staff can access Library Services online (also 24/7) via the ACC Library website and by using their ACCeID to access all online materials (ebooks, articles from library databases, and streaming videos). ACC Libraries offer these services in numerous ways such as: "Get Help from a Faculty Librarian: the 24/7 Ask a Librarian chat service," an online form for in-depth research Q and A sessions, one-on-one video appointments, email, and phone (voicemail is monitored regularly).

• Library Website: http://library.austincc.edu
• Library Information & Services during COVID-19: https://researchguides.austincc.edu/LSinfoCOVID19
• Ask a Librarian 24/7 chat and form: https://library.austincc.edu/help/ask.php
• Library Hours of Operation by Location: https://library.austincc.edu/loc/
• Email: library@austincc.edu

Student Organizations
ACC has over seventy student organizations, offering a variety of cultural, academic, vocational, and social opportunities. They provide a chance to meet with other students who have the same interests, engage in service-learning, participate in intramural sports, gain valuable field experience related to career goals, and much else. Student Life coordinates many of these activities, and additional information is available at http://sites.austincc.edu/sl/.

Personal Support
Resources to support students are available at every campus. To learn more, ask your professor or visit the campus Support Center. All resources and services are free and confidential. Some examples include, among others:

• Food resources including community pantries and bank drives can be found here:

https://www.centraltexasfoodbank.org/food-assistance/get-food-now

• Assistance with childcare or utility bills is available at any campus Support Center: http://www.austincc.edu/students/support-center.
• The Student Emergency Fund can help with unexpected expenses that may cause you to withdraw from one or more classes: http://www.austincc.edu/SEF.
• Help with budgeting for college and family life is available through the Student Money Management Office: http://sites.austincc.edu/money/.  
• A full listing of services for student parents is available at: https://www.austincc.edu/students/child-care

• The CARES Act Student Aid will help eligible students pay expenses related to COVID-19: 

https://www.austincc.edu/coronavirus/cares-act-student-aid.   

Mental health counseling services are available throughout the ACC Student Services District to address personal and or mental health concerns: http://www.austincc.edu/students/counseling .

If you are struggling with a mental health or personal crisis, call one of the following numbers to connect with resources for help.  However, if you are afraid that you might hurt yourself or someone else, call 911 immediately.

Free Crisis Hotline Numbers:

• Austin / Travis County 24-hour Crisis & Suicide hotline: 512-472-HELP (4357)
• The Williamson County 24-hour Crisis hotline: 1-800-841-1255
• Bastrop County Family Crisis Center hotline: 1-888-311-7755
• Hays County 24 Hour Crisis Hotline: 1-877-466-0660
• National Suicide Prevention Lifeline: 988 or 1-800-273-TALK (8255)
• Crisis Text Line: Text “home” to 741741
• Substance Abuse and Mental Health Services Administration (SAMHSA) National Helpline:   1-800-662-HELP (4357)
• National Alliance on Mental Illness (NAMI) Helpline:1-800-950-NAMI (6264)

Student Technology Support Services

Austin Community College provides free, secure drive-up WiFi to students and employees in the parking lots of all campus locations. WiFi can be accessed seven days a week, 7 am to 11 pm.

Students who do not have the necessary technology to complete their ACC courses can request to borrow devices from Student Technology Services. Available devices include iPads, webcams, headsets, calculators, etc. Students must be registered for a credit course, Adult Education, or Continuing Education course to be eligible.

Student Technology Services offers phone, live-chat, and email-based technical support for students and can provide support on topics such as password resets, accessing or using Blackboard, access to technology, etc. To view hours of operation and ways to request support, visit http://www.austincc.edu/sts.

The information for this section is listed in the syllabus below.

The information for this section is listed in the syllabus below.

The information for this section is listed in the syllabus below.